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Hvac Repair reviews in Danbury

  • A
    There were some delays in the beginning phase because of the city permits, but I appreciated Helio keeping me in the loop each day. The workers were respectful and responsive to changes. All in all I am very happy with the work and the company HM Contractor. I would suggest that if you use them, you know what colors, tiles, cabinets you need so that you don���t feel rushed.
    - Nidia S.
  • A
    The technician was very patient and informative regarding my many questions while he was here. He shared why and how a good annual maninatenance should be performed and suggested strategies for keeping my system in good condition for many more years (my system is quite old). He was very polite and left the area around my furnace cleaner than he found it. I have been a Mitchell customer for about 7 years and compared to other oil companies I have used in CT you can tell that Mitchell really does focus on customer service. They have always promptly and reliably addressed my service needs and are forthcoming ways that I can save a little money when possible. I feel like they genuinely look out for their customers.
    - Paul L.
  • A
    We did a fair amount of research on brands and units and had a good idea of what we wanted. From our readings, we realized that the installer was as or even more important than the equipment so we researched many installers within a certain radius of our home, from independent plumbers to local oil companies. Quality work was equally important as price, but quality installation and service were our main drivers. After meeting with three different vendors, we chose Jennings Oil for a number of reasons. We met with Eric Olsen, Jennings' Installation and Sales Manager, and were very comfortable with his knowledge and recommendations. We haggled a bit on the price of the units and installation and felt the final price was fair. They were also more competitive than our current oil provider so we decided to use Jennings as our sole provider of oil and service. We were very happy that everything Eric outlined and committed to in terms of timing and installation was strictly adhered to and installation went very smoothly. The team was pleasant, professional and neat, and we especially liked having Eric on site for the install. Since we had the installation in June, we of course only utilized hot water. We did have a minor issue develop a few days after installation involving the oil feed line to the burner which resulted in a little fuel oil leaking onto the floor and a smell of oil. What is comforting to us is the quick response from Jennings when we called Service. They came promptly and fixed the problem within 30 minutes. We also received a call back from Eric to ensure that everything was satisfactory. We'd also like to mention how pleasant everyone at Jennings has been while setting up our new account for oil delivery, etc. We are very happy with our decision to go with Jennings. And now that the weather has cooled and we can finally try out our oil burner, everything is working beautifully.
    - Fran T.
  • A
    Mike and his team did a great job, everything was well planned and coordinated. Mike and his team operate like a well oiled machine! They arrived 10 minuets early, the new boiler arrived 10 minuets later. The old unit was disconnected, removed and hauled away within the first 30 minuets and the team started installing the new system. I am glad that I did my due diligence and found Mike Barrett! Mike is a true pro and I highly recommend his services! Chris (Danbury CT) PS: He was way less expensive that the big oil companies
    - Christopher H.
  • A
    The guys did a great job; they were flexible on day and time, completed the job really quickly and neatly, and were very friendly and helpful. If we weren't happy with our oil delivery company we would switch to Jennings on the spot. Would recommend them without hesitation. Oh, I forgot one thing-their bid for the job was $1500 less than anyone else's! A win-win situation all 'round.
    - Christian M.
  • A
    We had Hefferon install a new heating & cooling system for us almost exactly one year ago & everything worked great until just this past Sunday when out of no where the house got warm. First thought was Oh Great, A/C's broken down. With it being Sunday & a Holiday weekend I thought my chances of getting service on Monday would be slim. But I called Sunday evening placing a request for a service call. Much to my surprise 1st thing Monday morning I got a call asking if it was Ok to send out a technician as Andrew was available. Without hesitation I send YES, I need my A/C working. Within minutes after Andrews arrival he had diagnosed the problem & explained that the Air Conditioner was working fine, but one of our zone dampers had failed. Andrew explained our options that we could repair our 20 year old zone damper, or replace with a new modern Honeywell zone damper, only problem with that being he had to order the parts & with Tues. being the 4th of July he couldn't return until Weds. My wife & I decided Weds. would be fine & to get us thru, Andrew bypassed the damper so we could enjoy some A/C. First thing Weds. morning just like clockwork, Andrew showed up, replaced our dampers, & got us back to 100% operation. He left the job site spotlessly clean, made sure all my questions & concerns were answered. I'll end my review by saying I spent 30 plus years as a HVAC service technician myself and I've now been retired for 10 years. Could I have done the job myself & saved a few bucks, probably yes. Could I have done the job better than Andrew, defiantly NO. Am I as up to date on modern technology as Andrew, again NO. Bottom line, if your reading this review & wondering if you should chose Hefferon as your Heating & Air Conditioning contractor I can only say Why wouldn't you. Ernie is exactly the type of guy I would have loved to work for. Andrew is so knowledgeable at such a young age that I'm jealous. The entire group of employees is top notch. Do yourself a favor, call them. Believe me, after 30 years in the industry I know your not going to regret that you did.
    - Marion M.
  • A
    Robert came to our home right on time to review several options with my wife and I. What made Twin Belle different was that Robert gave us a very transparent analysis that included many details that the other companies we interviewed did not touch base on. This allowed my wife and I to make a clear decision based on Robert's professional proposals. We scheduled the work to be done. Twin Belle showed up prepared and displayed a level of courtesy and respect to my home that was very refreshing to experience. They got the work done on schedule and gave us great tips on how to use our new central air conditioning system efficiently. Overall we had a great experience and would trust Twin Belle for future projects we have planned in our home. They came in at a very fair price point that actually saved us money that we can apply to installing new bathroom fixtures in the Spring with them. Tony F.
    - Tony F.
  • A
    I have had problems with the furnace in the past, and he did not charge for anything. Its just pay the one contract cost, and each time they come to service or repair, there is no extra cost. I have had others, who charged for everything. I'm not sure what others are charging, and I got into it with them, they said it was the same cost as the contract. They are reliable, professional, and they know what they are doing.
    - Paula B.
  • A
    I called Mike following a disappointing visit from another plumbing company that seemed more interested in selling me some sort of maintenance contract than actually fixing the problem. I won't make that mistake again! Mike Barret Plumbing is my go-to contact any time I need expertise in plumbing or heating. This was possibly the worst kind of problem to solve because it was intermittent and difficult to replicate. When I called him and described the boiler and the symptoms, he said that it should be no problem, but he would contact the manufacturer for assistance if it became necessary. That promise was satisfying, but he knew exactly how to attack the problem and since his visit there have been no more issues. He was very professional in his conduct, was extremely knowledgeable in how to find the problem, and left with a promise to return if there were any further problems. There was no need for a follow-up because he left it working in like-new condition. It is satisfying in today's economy to find an honest man who takes pride in his craft and understands customer service.
    - Thomas B.
  • A
    It went extremely well. Derek was courteous and knowledgeable. He gave us a very reasonable quote, and completed the job quickly and efficiently. I will definitely call them again if I need any work done in the future.i
    - Andrea R.
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