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Pest Control reviews in Chester

  • F
    I hired PestRx a month ago (first trap apt was 3/10/17) for what I was sure was a squirrel issue in my attic. I was told what I thought I was hearing daily (during the day time) was really just mice. They insisted that they found no evidence of squirrels. They also said they had to get rid of the mouse problem before they could get rid of anything larger. I paid $516+ for an annual contract. I relied on their expertise to eliminate the problem. Three days ago, I called PestRX to complain about the continued noise in my attic and no improvements. The supervisor told me that if I was hearing noise during the day time (breakfast and dinner time), that is also a sign of something other than mice. While on the phone, I just happened to be staring out the window at our soffit vent at an area at the edge of my Gambrel roof where I thought animals were getting in as the trim paint was worn away in a large area (and I had pointed this out to the exterminator when he was last here) and I saw a squirrel coming out of the attic and was actually able to photograph it. Yesterday I was in my basement getting something and there was mouse just standing on the edge of stack of screens stored in the basement. I called PestRx and was told that they can come out with exterior traps and an attic trap for another $450 plus tax to get rid of the squirrels and it's only for one week! This is prosperous, I told them initially I had a squirrel issue and they dismissed me. It was a bait and switch. No pun intended. I had to figure out exactly what the problem is, take a photograph, and pay $450 plus tax for one week coverage for the very problem I called them in for initially. Bottom line I still have squirrels. OH and I still have mice. When I put out poison for mice and rats they drop dead within a week I have no idea what PestRx traps really do given that the mice seem to have not been affected. Zero dead mice anywhere. In all fairness, their office staff are friendly and they are prompt to their appointments, I read the fine print on the contract and it does say that squirrels are not included in their list of pets but it does list rats, which can be larger than squirrels, but I trusted PestRx. If they had listened to me up front, perhaps they could have suggested a different type of contract that included squirrels to ultimately save me money. These guys get great ratings on here but they do not deserve it. They ignore the customer, they double dip, and there is no evidence that mice are being eliminated by their efforts. Hey PestRx, listen to your customers! Quit charging for ineffective work!
    - Nancy G.
  • A
    Excellent.... Edward Keeley was very through and provided me with a lot of helpful information. He was very professional!!
    - Debbie W.
  • A
    little to no mouse activity within the house.
    - Sam W.
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Pest Exterminators in Chester

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  • Atbay LLC

    34 Judson Pl
    Ansonia, Connecticut