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Find Top-Rated Canton Basement Remodeling Contractors

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Why You Should Hire a Pro to Finish a Basement

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Basement Remodeling reviews in Canton

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  • Went very smoothly despite small delays in delivery and some minor tile issues. Subcontractors coordinated well. The only thing I would do differently is use a decorator to help pull some of the loose ends together. Although it looks great, in retrospect I probably would have made some slightly different material choices.
    - Helen C.
  • I am an extremely thorough individual, and planned this project down to the smallest detail.  So much in fact that I created and provided computer generated schematics with measurements, locations of lighting, outlets, receptacles, etc.  I provided my projects specifications and requirements (exact same) to a total of 8 different Contractors.  Each of the contractors I submitted a RFP to (Request For Proposal), came to the house to do an in-person assessment before providing us with their quote.  PerfectView sent an individual who was very nice and seemed knowledgeable, and whom I was told would be the assigned ?Project Manager? for the duration of our job.  While he was on site, we walked through the basement, and I described in detail what we were looking to have done.  This individual seemed to be taking notes, and acknowledged he understood the scope of the project.  About 1 week later, after receiving all of the competing bids (PerfectView being the least expensive), I contacted our ?Project Manager? to, once again, confirm the details of what we were looking for.  After multiple communications back and forth with this person, we were provided with a Final Quote from them, and decided to hire PerfectView for the job. 
    When it came time to physically sign the contract, I met with the ?Project Manager? to review the contract and provide a deposit.  During our meeting, I continued to inquire about why all of the specific details of what we had discussed (both verbally and via email) had not been incorporated into the contract, and was told that those details ?were insignificant to the scope of the overall project, that we could makes those decisions/changes as they came up, and that they would not affect the pricing of the project.?  Believing him, and relying on his ?expertise,? we proceeded through the signing of the contract.  Everything up to this point had gone extremely smooth.  It wasn't until the work was supposed to begin that we started running into issues.  After my deposit had been cashed, and as the specified ?Project Start Date? was approaching, I reached out to the Project Manager, who informed me that he was no longer employed with PerfectView.  I immediately contacted Lou Cook, and he ensured me that this would be a non-issue. 
    Long story short; work began almost 1.5 weeks late, took more than 1 month and 1 week longer to complete than was contractually agreed upon (I assume responsibility for 5 days due to a flooring contractor I hired independently, who ran into some installation issues), 4 out of the 5 sub-contractors/employees PerfectView had on this project all either quit, or were fired before the completion of work, resulting in non-satisfactory work being done, having other people attempting to ?repair? or finish others? incomplete work, me being asked to pay more than our agreed upon costs, and me spending 40+ hours of my own time at nights re-patching, re-skim coating, re-sanding and re-priming shotty drywall work, re-painting an amateur painter?s work, and putting the finishing touches on what we paid to be a ?start-to-finish? project.  Fortunately, I am somewhat handy, and can do this work myself.
    From what I can deduce, these issues were the result of not dealing directly with Lou from the onset of the project, getting every minute detail into the contract (although fortunately I do have email communications) and receiving a low-ball quote from a ?Project Manager? trying to win business with no regard for the ROI of the company they were representing.  It wasn?t until Lou got directly involved that he realized the scope of the project had been ?miscommunicated? to him, and in turn, the sub-contractors he hired for the job.  Bottom-line, they were trying to remain profitable on this project by cutting corners where they could, rather than doing the right thing, and paying the professionals to do 100% of the job they were hired to do.  It is unfortunate because had Lou handled this appropriately, and been directly involved from start-to-finish, I am confident that the project would have turned out differently, and I would have given them a phenomenal review and offered many referrals (not to mention hire them again for other projects we have in the near future.)
    - Rachel Balloch & M.
  • We have used Tom Schroeder's company, Schroeder Builders, LLC of Burlington, CT on several projects over the last 5 to 6 years with respect to our historic home.
    He has done custom cabinetry for us in an upstairs hallway and laundry area and beautiful wordwork and design in our living room which respect the integrity of the era of our home.
    He and his team are currently working on an addition to our home which we will use as a great room/sun room. He has completed the exterior and is now working on the interior. We are very pleased with the the construction of the addition and are impressed with the numerous contacts that Tom has within the industry to help get us the best materials and ancillary services. It is apparent that he is well respected among his collegues. Tom is actively engaged in his projects and really listens to us. He keeps an inventory of items he has encountered and projects he has done  - for example, he had seen an antique window in Maine which he thought would be perfect for our addition - not only did he go get  it but meticulously restored it.

    - Maria K.
  • a little longer than expected, but very pleased with the work and dedication of Tony and his crew.
    - Richard M.
  • .
    - Mary H.
  • The company provider a plan and a quote. We are waiting for the right time to do the construction.

    - gary r.
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Basement Remodeling Contractors in Canton

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