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Auto Service reviews in Canaan

  • A
    Chatham Auto Detailing
    I have been detailing my own vehicles for over 10 years now. My schedule did not allow time to detail the interior. Chatham Auto Detailing did an excellent job. I will be using their services again. I have already recommended Chatham Auto Detailing to my girlfriend, and she will be having her car detailed as well.
    - Malcolm F.
  • A
    Caruso's Auto Repair Inc
    It was a mother's worst nightmare; my college student son was stranded in a parking lot in Schenectady NY and it was minus 5 with wind chill! He called AAA and they came and helped him get the car started. He drove around to charge up the battery and it seemed like the problem was resolved for the short term; the battery was old and we thought he just needed a new battery. He tried to start the car  few days later- battery dead again. He got a friend to jump start the car but every time he turned the car off it was dead again. I decided to drive up from CT to help him out. I knew I might need to take it to a garage; I found Caruso's - not far from his campus. When I got to the school on Friday morning the car was "dead" in the lot. I tried to jump it, I had to let my car charge his battery for over 30 min before it had enough cranking power to start it. While I was waiting in my car I decided that just getting a new battery wasn't going to ease my mind. I was concerned that the alternator could have gone bad or he had a small electronic "bleed" after he turned the car off so that it kept draining the battery in addition to the subzero temps. I told my son that even if we got a new battery from a parts store I wanted the electrical system checked out. I called Caruso's and explained the situation, also that I was under a time constraint; I was staying over Friday night but needed to leave early on Saturday to get home before the snowstorm that was heading towards us. I didn't want to leave with the problem unresolved. They said they would check it out as soon as I could get the car to them; if I couldn't get it started I would have AAA tow it to them. It started and we took it right over. They diagnosed the car and called me; explained each issue they found and prioritized them. The battery was old but the alternator was also faulty and they found a coolant leak when they put it up on the lift. they thoroughly checked out the car. The front brake rotors were very pitted and compromised as well as the brake pads and hardware. This is a 2002 vehicle and although we keep it serviced these issues were not unreasonable for it's age and usage. We could hold off on replacing the brakes for a short time but we agreed that if my son was going to do any highway driving it could be dangerous. I have a trusted mechanic back home and I have to say I was very happy that Caruso's conducted themselves with the same integrity. We thoroughly discussed the car, they treated us with respect and kindness. In the end I decided they should resolve all the issues plus do an oil change since it was due for one. For the amount of work done and parts needed I felt the cost was very reasonable. They were able to make all the repairs that Friday so when I left Saturday morning I knew the car was safe for my son to drive. We were on the same page; cost is a consideration but my son's safety is paramount and I appreciated that they prioritized each issue. Because in other situations, some problems could be minor and it would be reasonable to wait to pay for the repair. My entire experience with them was excellent. My son is also signed up for additional local 24/7 roadside assistance, a free service when your car is serviced at their station. I have peace of mind that should my son encounter any further car problems he has someone he can trust to help him out. I highly recommend them and I recommended them to my son's roommate who has a car at school.
    - Deborah K W.
  • A
    Honda of Watertown
    I like them. It took them two hours. I waited in the little lounge looking at new cars. The waiting room had water, snacks, and coffee. It was very clean and quiet.
    - Maida O.
  • A
    Greentree Toyota
    Basically, I get to know the staff, and they are friendly. They respond to me when I go in there. They are pretty good at finding problems. I have an older Avalon from them that had a 70,000-mile warranty coming up on the end of the seventh year. I went in there three days before the end of the seven years and they found about $2,700 worth of work that needed to be done, and it was all covered under warranty. They give me a loaner any time they are doing any real work on the cars. They have been very good.
    - Charles F.
  • A
    Modern Motors Mazda Dodge
    They seems very good. They know what they were doing. They showed me about the moving of the tire that was really bad.
    - Laura B.
  • A
    Performance Plus Detailing
    Excellent job tinting my windshield. Very neat and professional. All done at a reasonable price. I'll be using him to detail my car in the next few months.
    - mike p.
  • A
    It went great. I had some problems with my car. He is just a mechanic and does not sell cars or anything. He was looking at my car and looked at me and said he thought I should get another car. He told me not to put any more money in that car and to get another car, which surprised me. How can you not trust somebody who says something like that? After all, he is losing the money, not me. Basically I would say he was losing out because he could have kept me on the string and keep doing things and I would not have known the difference, because one station did that to me. I think his price is very reasonable. His tire prices were about $150 less than another company. No matter what, I would go there forever. He is good and really trustworthy. He is good. I would advise anyone to go to him. He responds right away, there is no fooling around.
    - Barbara B L.
  • A
    Litchfield Filling Station
    He’s very good; he specializes in foreign cars because he used to work for a foreign car company, but he is always up on everything and any kind of car and can always tell me right off the bat on any cars I’m interested in if anything is wrong with it.  He is very good and we always check with him before we buy any used car.  He’s very competitive on used cars and batteries and other car parts.  He has done a lot of work for Mercedes, Volvo, Audi and BMW.  He’s very, very sharp and a very honest person.
    - Marge N.
  • A
    Center Subaru
    The work was all done in a timely fashion.  I was given a loaner car since it was going to take all day.  i returned the loaner car the next morning. All work was done as discussed.  I knew the Outback needed a bunch of work and the service people explained everything clearly.  There were some additional repairs that they recommended but I chose not to do them.  The service person did not pressure me in any way. I have dealt with this Subaru dealer for two years (4 visits) and have always found them to be very fair and honest. I think they have fair prices.  The only reason I rated "price" a "B" was for the simple fact that one can always find an independent shop who will do the work for less. I chose my auto service to be from a dealer since i feel that, in the long term, it is more reliable.
    - thomas p.
  • A
    We had previously taken our vehicles for oil changes and routine upkeep so when our A/C gave us trouble, we called them for help. They were very friendly and helpful. They had us come in for the diagnosis the same day that the problem occurred. They called for parts and gave us a quote which we later confirmed was fair. We would have had the car serviced there if not concerned with warranty issues with the condenser.
    - Debra O.
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Auto Services in Canaan

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