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Pet Care & Health reviews in Brookfield Ctr

  • F
    BROOKFIELD ANIMAL HOSPITAL
    This place is unbelievably awful. They are looking to jack your bill up from the second you walk through the door. They train their people to up sell and its the same song and dance no matter which person you get (sales robots). My dog went in for boarding perfectly healthy and came out several days later with an ear infection and what seems to be a UTI. I called to voice my concerns as a long time customer. I was directed to an office manager (Joan). From the very second she got on the phone with me she was defensive and argumentative. She proceeded to accuse me of being rude to her staff and neglecting my animals. Which is absolutely absurd and quite frankly shocking. Bottom line hear is that there are many places you can take your animals for boarding and care. Think twice before you bring them here!
    - Scott C.
  • F
    BROOKFIELD ANIMAL HOSPITAL
    Lynsay Baxter is a very unexperienced and unknowledgeable vet. I brought my doggie in because her front paw was hurting. Right away she tells me we need to test her for Lyme disease? Really? Then she poked and prodded her for an hour while my dog was in so much pain and intense. Then she gives us pain medication and anti-inflammatory and lets us go. I called her on the weekend which was 4 days later and told her that my dog wasn't any better and wanted to bring her in but she only said to me to continue giving her the meds and she gave me emergency phone number? Really? She didn't take her condition seriously and didn't offer us any further steps to try to get to root of the problem . What are the meds supposed to do? My baby was still in so much pain and discomfort . The next day my dog lost control of her limps and she couldn't walk anymore. Brought her in to another doctor in the same group and he sent us to a neurologist. They found a tumor in her spine but they couldn't do anything because she was on the freaking anti-inflammatory that Baxter given her and they had to wean her off first. That alone got the condition so much worse as it was a fast growing tumor .My dog didn't improve and had to put her to sleep after 4 days.Baxter contributed in her death. My in-laws had warned me that Brookfield Animal Hospital was responsible for the death of their dog. I guess I should have listened
    - NINA K.
  • A
    MARTA'S VINEYARD CANINE RESORT
    Marta's is the go-to place when I am unable to bring my dog on my travels. The people are very courteous. The facility itself is nice. I have never tried any of the extra add-on perks, but there are several choices if that is important to you. They work with my vet directly, so there is less work for me than at other places. And most importantly for my dog, who can be timid and nervous when I'm not around, he seems to be very comfortable at Marta's in the Petite area. The only negative is the lack of short-term availability at times, which presumably is because they are good and always fill up.
    - Brett B.
  • A
    Freedom Fence
    I was very happy with Freedom Fence.  Within a very short amount of time from the first call, Hal (the owner) was here to tell me about the fencing system, and explain the process.  His installer was here within the week, and did an amazing job.  He was courteous, prompt, neat and did an overall great job.  Then, when complete, I was taught how the fence worked, and he helped me with training my dog.  They bring along a "training dog" which was a big help.  They also offer extra help in training if necessary at no extra charge.
    - Elaine T.
  • A
    Freedom Fence
    The installation went great.  My dog was trained that day on the flags and picked it up immediately.  They even came out on a Sunday.  I highly recommend them.  I have had my system for 5 years and have NEVER had a problem.
    - Jill H.
  • A
    BROOKFIELD ANIMAL HOSPITAL
    This group of Doctors in my opinion is not only is the best in the area, but they also are lucky enough to have a very good staff who will provide your animals with all great care should you have to kennel them. In my particular situation, I just recently had to make the decision to do exactly that, on an account of an emergency and was so lucky that they quickly, the same day as matter of fact, were able to accommodate my needs. I can't thank them enough, and at the same time I feel very comfortable knowing that they are being taken care of, and all their needs are being met, such as their Meds being given to them at the right times etc. SO AGAIN, THANKS TO ALL THE STAFF MEMBERS AT BROOKFIELD ANIMAL HOSPITAL FOR MAKING YOURSELVES AVAILABLE TO HELP OUT, IT CERTAINLY MADE IT SO I COULD DEAL WITH MY EMERGENCY KNOWING THAT Bindi and Lucas were in the right hands. Sincerely, Kathy McKean
    - Kathy M.
  • A
    Magic Touch Cat & Dog Grooming
    Great job - excellent grooming. And they genuinely like and care about the dogs. You can tell that they're dog people who and quot;getand quot; dogs. My dog is often timid around new people, but he does really well here. Kim has groomed him twice so far and he's looked fantastic both times. My dog is calm when I pick him up and doesn't try to run out when we get there.
    - Gary H.
  • A
    Freedom Fence
    Hal obviously has a passion for what he does.  He was quick to respond, thorough in his explanation of our options, and honest about what I truly needed to install my fence.  My German Shepherd responded positively within one day.  
    - Richard S.
  • A
    Freedom Fence
    I am so happy that we went with this company!  We had the fence installed in April.  We had used Invisible Fence at our previous home, but I like this product MUCH better for many reasons.  They have a better price, are more effective and provide very personal service.  Hal is very friendly and professional.  He had our fence installed for us within 2 days from when we moved in.  He has continued to be helpful whenever I have called with any follow up questions or needs.  I recommended Freedom Fence to my brother who lives down the road. They also had Freedom Fence installed and are very happy with it.
    - Mary R.
  • A
    BROOKFIELD ANIMAL HOSPITAL
    Amazing Veterinarians! When you bring your pets, you know that they are in the best of hands at Brookfield Animal Hospital. These Doctors are not only knowledgable, they are empathetic and truly love what they do! As well as having an incredible staff that is always easy to communicate with and extremely friendly. I have been taking my pets here for as long as I can remember and would recommend them highly if you want Doctors that are easy to talk to and will make sure they do the right thing by your pet and by you.
    - Kathy M.
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Pet Care Providers in Brookfield Ctr

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