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Plumber reviews in Broad Brook

  • A
    Their design services were exceptional. After viewing our bathrooms they came up with several options they thought would work for us which were spot on. They also worked with us on a division of work, (we did demo, electrical and painting). Their work was professionally done, they suggested some modifications while work was ongoing and accommodated some minor changes we wanted. All in all good experience. They are not the cheapest contractor you will find however the old saying rings true, you get what you pay for.
    - John S.
  • A
    The plumber quickly diagnosed the issue and agreed with my assessment that it was due to the old disposer. He removed it, and left to go to Home Depot for a replacement. He came back and installed it quickly, cleaned up, and showed me how to use it. The only negative is that he did not have the information from AHS on the reason for the visit, so he did not know to replace the faucet, and I forgot to mention it (no ding for that, as I blame myself).
    - Angela M.
  • A
    Called Tom at 9 AM on a Monday morning. Since I had no water Tom bumped another job in order to do mine. Evan quickly arrived by 10 AM. Evan did some tests, verified that the pump was not working at all and proceeded to pull the pump to the surface for inspection. I had guessed that the well was maybe 200 feet deep because of my proximity to the adjacent Scantic River. To our surprise it was actually almost 500 feet deep. He determined that the pump was about 7 years old (the well was drilled in 1992) and had developed an abrasion leak and resultant short circuit, possibly due to a poor installation. He also found numerous sections of the wiring which had been badly chafed, and many broken or missing WG-100 wire guides, again most likely due to poor installation. Evan worked tirelessly to pull all 500 feet of poly-piping, wire and pump to the surface. Fortunately the weather could not have been better. He replaced the pump, check valve, wire and wire guides and explained everything to me as he worked. He did not at all mind me looking over his shoulder during most of the nearly 8 hours that the job required (he never even stopped for lunch!). Evan explained everything to me as he worked and I learned a great deal about wells, of which I had no prior knowledge. When finished with the pump he went indoors to purge and test the entire system and replaced my filter cartridge and also left me with an extra one. I am completely satisfied with the work, and especially with Evan's knowledge and professionalism.
    I gave the price a "B" only because, let's face it, we would all like to pay less. I researched several companies and read dozens of reviews and I am convinced that I paid a fair and reasonable price for the work performed. I guess you could say that I just got lucky and chose the right company but I'm sure glad I did.
    Do not hesitate to hire Tom Nigro & Son Plumbing & Well Contractors if you ever need to have this type of work done.
    I will surely call them first for any future plumbing needs I may have!
    - Deborah A.
  • F
    Very disappointed. We made arrangements for tub/shower replacement--picked out materials and set a date with them. The office called several times asking for duplicate info about parts. It seems they lost the info. Then they pushed the install date back b/c they were too busy. We asked 2x for a written estimate detailing a breakdown of cost: it was never supplied. On day of install, a worker arrived w/out the unit and with no advance notice that he would be doing a tub/shower install. He was apologetic. Turns out they don't have the tub. Then, while trying to arrange a reschedule which involves their subcontractor as well, he mentioned that there would be an additional $800 cost to sheetrock above the surround. It's clear they had not made any arrangements to do the sheet rocking. Bottom line: they were totally unorganized which cost us the month window of time we had to do this project. Ray did call to apologize which was nice but now we still have to start from scratch.
    - Michaela M.
  • B
    We left a message Sunday night and asked for a call in the morning. They called back first thing in the morning and were here in the afternoon. Plumber came on time and was nice and knowledgeable and replaced the leaking pipes. We have also had a tub/shower consult several months ago and the guy who came out for that gave us a lot of helpful info. He took his time and laid out different options without a hard sell. Some things came up and we weren't able to follow through on the installation but we plan to schedule it this summer so if we use this company I'll report back.
    - Michaela M.
  • A
    Superb job, and done in an efficient timely manner. So easy to work with Mike the owner. He wants to please the customer, and listens to any suggestion or idea. The carpentry and installation was superb. He did such a great job we had him put in a new vanity and granite top in one bathroom, and a new granite top and back-splash in another. I highly recommend this company.
    - Cynthia D.
  • A
    The vanity top I had purchased created some challenges for him, but he was able to complete the job in an exceptional manner. He was very professional and willing to do whatever he needed to do to make the installation meet his professional expectations. I would heartily recommend All Plumbing to anyone who that needs a plumber. 
    - Terry K.
  • A
    Anthony provided a a solution to my drainage problem I did not think of, they executed as expected taking care to minimize damage to the lawn even though large equipment was used.  Job was done quickly and site left clean.
    - John L.
  • A
    We contact a  lot of construction companies. All of them are good but they were not up to mark. Fortunately,  we got this company. They are really educated and fully experienced in their work,we really impressed by them in our first meeting. They gave us free estimate and a lot of suggestions that how we can cut through more by getting our same goal and how we can save more in long by adding simple things in our project through energy efficiency. In short,  We signed the agreement and gave them a deadline. And they complete it before their time frame. These guys are really great they not simply complete it with our high expectation but also make us surprise by making a beautiful patio. They also add some things while completing the project  with there own budget and best expertise that make our home just perfect. We are very happy. We highly highly recommend these guys.
    - Kate W.
  • A
    I was very pleased with the service I received. The fire Marshall turned the power off in 2 rooms of 2 separate apartments so my tenants were eager to have the power restored. We called around for estimates and very few electricians were familiar with the procedure required after a fire. Aiello was familiar with what needed to be done and very professional about the job. They called back quickly upon our initial request for an estimate, whereas some companies did not even give the courtesy of a call back. They scheduled an estimate in a day or so and were there just as promised. They applied for the necessary permits and once the permit was issued scheduled an appointment to preform the work. The work was done in one day and they left the rooms perfectly clean and the power restored. The cost of the entire job was very reasonable and exactly as listed on the written estimate. The office was very cheerful and helpful in scheduling an appointment. Also, the electrician was very good about communicating what needed to be done and how long it would take to get the permit. I really liked dealing with this company and will defiantly use them again. Very professional--I have absolutely no complaints about them.
    - Kasem O.
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Plumbers in Broad Brook

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