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Appliance Repair reviews in Bolton

  • F
    New Britain Appliance

    Keith, the technician, seemed unaware of the $74.00 large appliance repair deal. He charged me an additional $84.53  for the service. I explained the $74.00 deal to him but he insisted I owed more. Not wanting to argue with a stranger sitting in my kitchen I wrote him a check. After he left I called Roger at New Britain Appliance. Roger was my initial contact to set up the appointment and I believe he is the manager. I told him my story and he told me he would get back to me. It took a while but he finally called back. He stated the technician told him that he had installed a new heater in my fridge and that was why he charged me. I explained to Roger AGAIN that the tech had installed a 6" copper wire to my existing heater NOT a new heater. Now he tells me he will speak to Keith again at the end of the day and get back to me. Well, he didn't. I called him again the following Monday and he told me he would be returning my check. He was less than charming and did not apologize but did ask me to write a review on Angie's List. Here it is and I am still waiting for my check after 3 weeks.

    - Richard J.
  • A
    A Action Appliance
    Needed a fuse replaced. $281 for a fuse seemed a bit pricey, but he also cleaned out all of the vents when he replaced the fuse. Happy with the prompt service and would call them again.
    - Suki L.
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Appliance Repair Services in Bolton

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