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Snow Removal reviews in Bloomfield

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  • I called over two weeks ago, on Thursday, to request an estimate for regular lawn maintenance (mowing, seeding/fertilizing, potential landscaping, etc.). I was also excited about the prospect of having a single contractor that could consolidate the various services that I need year round, including leaf and snow removal. I was told that someone would be out the next day to take a look at my yard and would give me a call. I went through the weekend without hearing from anyone, so Monday afternoon I called back. I was told that because of rain late in the last week, they were behind on scheduled clients and were working to get caught up. Understandable. I was then told they'd try to get out to take a look at my lawn the following day (Tuesday). It's now been approximately 2 weeks since then with no contact of any kind. I'm disappointed by the lack of professionalism displayed here. Either N.A.I. does not value new prospective clients, which seems a poor strategy for the long-term viability of a client dependent business, or they are over-extended with their existing clientele, in which case they need to be notifying new callers that they don't have the capacity to take on any new clients currently. For the reasons stated above, Responsiveness, Professionalism, and Punctuality are rated as F's. As no estimate or work was every provided, price and quality are rated as a neutral C.
    - Cameron C.
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Snow Removal Services in Bloomfield

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