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Insulation reviews in Barkhamsted

  • C
    Good Life Energy Savers LLC
    The folks I spoke with before the job were not clear exactly how ungodly messy this job is. I was unaware until a few days before that I would not be able to stay in my home for several days while the job was done and the foam cured. On the day of the job, the contractors showed up late. On the last day of the job, I was to come and take the keys and lock up. At the agreed time, work was still being done. After the job, there was a walkthrough, and it was apparent to me that the time estimated was not right. I would have gladly paid a little more for additional attention to detail. The fire painting was incomplete and someone had to come back to complete it. There were some smaller areas that were completely missed so someone came back to fill it with the same stuff I can buy at home depot. Then the worst part. The mess. Brand new electrical equipment in the attic. Spray foam all over it. HVAC equipment in attic. Spray foam allover it. Brand new light switches and outlet covers. Spray foam all over it. Tiny bits of spray foam all over brand new door handles. Tiny bits of spray foam on furniture upstairs (which I would have gladly covered had I known what mess this would cause). Spray foam on the hanging light near the great room. Thin film of spray foam on everything -- and they refused to even acknowledge this was their stuff. When I complained, I got nowhere. They replaced some covers with ones that did not match what were in the same room. They replaced the coated lightbulbs. Small stuff. And the cherry on top. Someone was in a hurry and uncovered my 1 year old washer and dryer while the spraying was still going on in the attic. The foam traveled down the area between the ceiling joists and covered my appliances. They came back several times and would not give me insurance information. Some other person contacted me months later, and came out. He offered to "spray paint" the tops and sides. Then he came and SANDED the washer and dryer -- removing the protective coating (i.e. paint) that comes from the factory. He sanded the plastic fascia as well, leaving it scuffed and in worse condition than caked with spray foam. Now, after time, the paint is peeling off. We are down to bare metal in spots on the top of the dryer. Excellent. Yes, the house is less drafty. But the house literally stunk for months, and there was damage to my property and only half hearted attempts at saving money and saving face -- not saving the customer's experience -- were done. I will get more spray foam. I have two other jobs to do. But I would not invite these guys back.
    - Janeice D.
  • A
    Better Built Basements LLC
    It was amazing.  They were everything you could ask for in a contractor - punctual, professional, had excellent communication with us and each other, all of which resulted in a fantastic final product - a finished basement we are proud of.  From the start, Joe, in sales, won us over with the professional layout of our basement to be used by us to envision what the basement would look like at the end as well as to ensure that everyone had the same understanding of what was going to be done.  Jim, the owner of the company came to our house on multiple occasions to ensure everything was going smoothly and to our liking.  Every contractor was respectful, very nice, and were willing to answer any of our questions.  The project was actually completed ahead of schedule and for the price quoted. To sum it all up, my father, who can be a bit critical, his first impression was wow, I can't believe this is your basement, it's unbelievable.  And I had to chuckle (and this might sound like I'm over-selling them here, but it's true), the motto for Better Built Basements is "from unfinished to unbelievable" and that really was the end result.
    - Jesse E.
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Insulation Contractors in Barkhamsted

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