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Floor Cleaning reviews in Avon

  • A
    My husband and I recently purchased a new home that has all wood floors.  The wood floors appeared to us to be in good condition and just needed a good cleaning.  I contacted Andy from Kleen Floors and one other company to come in and give us a quote for the work.  I had mentioned to Andy when we spoke the 1st time that there were several black marks on the floors from contractors coming in and out and walking back and forth which were being caused, or so we think, by loose tar coming in from the driveway.  Andy came to the house to give us a quote and brought along a bucket of odds and ends to be sure he was confident they could take care of the black marks.  He went around and tried different items/products and determined that they would most likely be able to get up most of the marks with just a good cleaning.  I had asked his professional opinion on whether he thought we should go with a good cleaning, as intended, or if perhaps, since we hadn't moved in yet, the floors should be refinished.  He took a good look at the floors and said he didn't feel it was necessary for the floors to be refinished because they were in great shape and a good cleaning and a couple applications of a restorer would have them looking beautiful.  I appreciated his honesty because both my husband and I felt the same way however the other company we brought in for a quote was pushing for us to have them completely refinished.  Andy was very professional and easy to talk to.  He emailed me quotes, in a timely manner, for a few different options and reiterated in his email that he felt a good cleaning and a couple applications of a restorer was all we needed.  His quotes were a little bit higher than the ones from the 1st company we brought in but his honesty, professionalism and the fact that he was so easy to work with made it an easy decision.  We were finishing up with various contractors and we didn't have a lot of time before we were moving in.  Andy was flexible and accommodating with regards to the scheduling, he and his team arrived on time and got to work.  He called me just before they were finishing up, gave me a detailed update of the work they'd done.  They'd lightly sanded the staircase and a few other small areas because they were a little worn from the heavy traffic and he wanted them to look as good as possible, no additional charge!  They also offered to add an application (at no additional charge) to our kitchen tile to give it a little more shine, we declined but it was really nice of him to have offered!   It was a pleasure dealing with Andy from the initial walk thru to the end of the project.  The floors look fantastic and I've already recommended him to a family member who will soon be looking to have their floors done!
    - james g.
  • A
    - Mark S.
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Floor Cleaners in Avon

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