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Chimney & Fireplace reviews in Ansonia

  • A
    I asked Rich & John's Complete Chimney Service to come out and do a Mason and Furnace chimney inspection (2 separate stacks) based on the recommendation of my Home inspector (we were the buyer's on a residential investment).
    Allan arrived promptly, let me give him a solid rundown on what we "knew" through the initial home inspection, and then got right to work! He gave smart observations on extensive masonry faults above the roof line and related roof concerns that had only been hinted at during the home inspection and did likewise inside, revealing that the damper handle had been installed backwards, lol, (we thought it was jammed/rusted and were afraid he'd have to have a runaround installed) and brought to light a series of duct-connections that were not up to code (the furnace had been moved into the attic 15+ years back and the owners had done a nice handyman-special and just run a pipe from where they stuck the furnace and chopped into the old furnace stack (a 3-layer piece whose interior pipe should is never suppose to be cut into/compromised?) BIG ISSUES in my book, again not noticed during the regular home inspection! What a life saver.
    Ultimately they recommended we rebuild the chimney from the roof line up within the next year or two ($2,300) and bring up to code the handy-man furnace stack job ($2,800 for their part only). I have some experience with chimney repairs and felt these were reasonable quotes if/when we decide to move forward.
    Overall Rich & John's support staff was quick to respond and their service tech, Allan was prompt, thorough and really took the time to explain his recommendations and walk us through the repair process, including outlining needed services from other trades we hadn't thought of for the repairs. These guys were tony-the-tiger® GREAAAT? two thumbs up!
    - Tara S.
  • A
    After the initial consultation where it was determined that the liner in the chimney was dangerous and the wood stove did not work, a new wood stove had to be ordered. I was contacted when the stove came in, and when the day came for it to be installed, the installers were punctual and courteous. John called when the stove was installed to make sure I knew how to operate the stove properly, and gave me his cell number in case of any problems. I could not be more pleased with the service or with my new stove. It came just in time for the cold snap! Thanks!
    - Jeri S.
  • A
    The provider arrived on time, was professional and courteous. It did not.take long for him to assess that the chimney was unsafe to use due to the liner, probably installed by an overly-zealous do-it- yourself-er. (My words not his). There were problems with the wood stove itself. In short, nothing about it was safe to use, and it was going to be costly to repair. The provider discussed with me my options, and the pluses and minuses of each, and I was able to make what felt like an informed decision.

    Despite our bumpy start due to the "crossed wires", I would enthusiastically recommend this company for anyone' s chimney-related needs.
    - Jeri S.
  • C
    The owner was most apologetic, and explained how appts are made. It was only after talking for a while that he realized that my call coincided with the time his phone had been lost.
    We rescheduled an appt for 1 1/2 weeks from now, and I will write my review then. I could not un-do the actual grade but I expect it will be changed once the service is provided.
    - Jeri S.
  • A
    Jason promptly responded to the price quote request and was well prepared for our visit. His price was the best of the group. He quickly scheduled the work to be performed and arrived when scheduled. The work took as long as proposed, no surprises there. He informed us of major chimney problems that he discovered during the roof replacement and replaced the chimney as part of the job. Crew was professional, courtesy. Work was done promptly and clean up was thorough.
    - LORI L.
  • A
    - Maurice M.
  • A
    - Denis Z.
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Chimney And Fireplace Contractors in Ansonia

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