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Roofing reviews in Windsor

  • A
    The job went as promised and I was very pleased. I had a small siding repair request and they were very busy but they fit me in within a week. Everyone at Koality was professional and friendly, and didn't hesitate to answer my questions or return my calls. They worked within my budget and accommodated my additional requests during the project without hesitation. I really liked working with them and was very pleased with the results of their work. I highly recommend them to others.
    - Mary Ann J.
  • A
    Extra effort was made to match the faded shingles, which required a second trip. The cost was half of an earlier bid. The communication was excellent and I would have them replace the roof in the future without a second thought.
    - Terese B.
  • F
    JK Landscaping was supposed to come out and perform 4 hours of landscaping work but when scheduled appointment came around, he never showed. I contacted him to reschedule, he apologized saying his schedule got pushed back because it had been raining so we rescheduled for a different day, still, he never showed up. I've yet to receive any sort of response to my messages I've left him. Overall, I cannot recommend this company.
    - Lori C.
  • A
    The repairs were performed at the church where I am now deacon of facilities. This building was destroyed in May 2008 when an EF3 tornado hit our town. The shell of this commercial building was rebuilt in 2010 and the portion that we own (4 units) was configured for use as a church. The subcontractor hired to perform the HVAC systems made several mistakes that didn't fully manifest until a year or two later. During rain and/or snow storms that were accompanied by high winds, moisture could get into the vertical and goose neck vents. That water would then go down the pipes and leak out through joints in the pipes located inside the attic. This led to some ceiling and wall damage in our sanctuary area. Initially, the damage was not severe and the rate of occurrence was low so the issues were essentially ignored. Over the past year, however, the problems became worse. Accordingly, I was asked to investigate the root causes of the problems and get estimates for the repairs. I identified three local roofing contractors who had good reviews and contacted each of them to acquire bids. The first contractor came out and inspected the roof penetrations but couldn’t determine what would be causing the leaks. He was a young man and told me that he would discuss his findings with a more senior member of the company and get back to me. I never heard anything from them. The second contractor that I contacted never even returned my initial phone call. This left me with the remaining contractor, Artisan Roof Repair and Maintenance out of Ft. Collins, Colorado. Artisan contacted me and set up a date for the initial inspection. Unfortunately, we experienced a snow storm the day before the inspection so Artisan called to reschedule their visit. On the appointed day, Sean (owner) and a helper showed up right at the specified time. They talked to me to gather information on the problems we had experienced. Then I took Sean inside to view the damaged areas and give him insight into the types of HVAC systems we had. Next, he went up onto the roof and thoroughly analyzed all of the roof penetration sites. He took numerous photos and then went back to the office to prepare a repair estimate. The estimate included copies of his photos which confirmed the problems. He found that the caulk used to seal the joints in the vent pipes was not adhering to the sheet metal which allowed water to get inside the pipes. He also found a couple base flashings that were not lying flat to the shingles (allowing water to blow up under them). Finally, he noticed that the vent caps on the vertical pipes were not adequate for high wind applications like ours. He gave us a quote of $1290 to replace all of the vent caps, remove the defective caulk and replace it with a high quality sealant, add screws and sealant to the flashings that were humped up, and add mesh screens to the openings of the 14 inch goose neck vents to minimize the possibility of water blowing up into them. The church approved the work and it was successfully implemented on January 4, 2016. I was very impressed with the quality and professionalism of Artisan. Sean and his wife made sure that I was fully informed throughout the entire project and they met all of their commitments. Sean took numerous pictures prior to providing the bid and he also supplied me with numerous pictures showing the repaired areas (after the job was completed). I highly recommend Artisan for anyone that has roof repair or maintenance issues. I know that I will not hesitate to call Sean for any future roof needs we might have at our church.
    - Steve M.
  • A
    Colby is very professional and easy to work with. He responded quickly to my request for a quote and the only issue was with the length of time it took to get the estimate back and setting up a time to start the job. Once the job was started, it was completed quickly, the quality was great and his crew did a good job cleaning up the area upon completion. I would recommend Highroad Roofing and would use them again.
    - Mark B.
  • A
    An unusual bump was discovered near the ridge of the roofline so I called Premier Roofing to inspect it to determine whether anything needed to be done about it. The inspector came out on the day/time as planned and took pictures and information pertaining to the specifics of the bump. The inspector then obtained other qualified opinions regarding the bump to determine whether it posed any problems structurally or with the integrity of the roof. They could have come back to me with a dire prognosis that there was a problem but instead the message back to me was that it may have existed since the roof was originally constructed. I therefore obtained an inspection from the original roofer, who stated that the roof had been done like that at construction and that it posed no structural or integrity issues, that it was purely cosmetic. 
    My take-away from my interactions with Premier Roofing is that they are an honest, reputable company.
    - Alan G.
  • A
    Jason changed the angle on the gutter so that it would drain, didn't charge for his visit !!
    He just said call again if we need additional service. We will call again if we need cleaning or repairs.
    - James E.
  • A
    It was a pleasure doing business with this company. They responded to my request for a quote within a day. After I decided to have the work done, they responded within a week. Everything was done right the first time. It has rained several time since and my gutters are functioning properly. I no longer have dripping behind the gutters.
    - Richard K.
  • A
    My experience with Artisan was entirely positive from start to finish.
    I first contacted Artisan when their office was closed and left a message. They (Val Jensen) returned my call promptly. It was difficult to describe the geometry of my roof and I wasn't sure exactly what needed to be done. Val and I discussed the problems I was having and scheduled an appointment to assess my roof problems and repairs. Sean arrived on time and inspected the problem area of my roof. He then came down and showed me pictures he had taken and made recommendations on repairs. He gave me an estimate and I had the repairs made right away.
    It's rained several times since the repairs and my problem with the roof is history.
    I also asked Sean to look at the rest of the roof and he corrected several other problems before they caused damage.
    Everyone at Artisan was extremely courteous and competent. The pictures make it easy to understand what is wrong and what's being repaired. They provide both before and after pictures.
    I recommend Artisan highly and will contact them in the future if I have roof problems.
    - Richard K.
  • C
    I received a quote and was quick to hear from them when I agreed to their services. The men who delivered and installed were excellent! The installation went smoothly and the roof turned out great! The problem came when in order to have our insurance check sent to us they needed to fill out paperwork for them so they could release the check. I than got many invoices from Premier stating I owed them money. I made many calls to my sales person requesting he fill out the paperwork. After many phone calls and emails I never received a response. This was very frustrating!! I finally was able to reach a manager in the Denver office to help. He was very friendly and resolved my problem. I was also promised a 15 year warranty that the other companies were offering. My sales person said he would match it. But when I finally got the warranty it was the 10 year warranty.
    - Lisa G.
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Roofing Contractors in Windsor

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