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Hvac Repair reviews in Windsor

  • A
    Mike went above and beyond for us. He got us up and running with out charge😳 said he didn’t care if we hired him or not. Spoke volumes for me, gave us a flat fee no extra charges unlike others that came out. The workers where on time & cleaned up after. They even bought me extra filters. Hands down a top notch company.
    - Tina F.
  • A
    The whole experience was excellent. I called Best Buy on a Friday around 3 pm wanting to schedule service for my air conditioner for Monday since we would be out of town over the weekend. Mike, the owner, called me around 4 pm to see if he could stop by real quick and take a look at the unit before I left town. When he showed up, he said he was on his way to his next call and had a little time so he thought he would squeeze me in. Mike quickly diagnosed the problem and even took the time to answer each question my 5 year old asked. Mike had my air conditioner up and running within 10 minutes of arriving. He even checked and topped off my refrigerant since it was a little low. When it came time to settle the bill, all he requested was that I call to get a bid from him when it is time to replace my aging system. Thanks Mike, I will be using you when ever I need help with my furnace or air conditioner.
    - Jason C.
  • A
    They are very personable. They explain everything very well. When I have any kind of issue they promptly send someone out. The maintenance guy goes out of his way to explain things that are helpful. A very professional service. One negative, when they took out my old thermostat they junked it instead of leaving it with me to give to someone else. They go above and beyond. They do excellent work. I really fell like I'm getting a good deal. They will come out if there are any problems and will come out to do a regular check.
    - Darren S.
  • A

    We have people who are wonderful that we have done really well with. We just have a little setup with them where we put a little something every month. Then we have it checked, of course, once a year for the air conditioning and also for the heat. So far we are very pleased with them. They are local to us. We are paying about $25 a month. We are paying $250 a year so when they come out they don't charge anything additional unless there is anything wrong where they need parts or labor and to come out and inspect it and to be on call. They tell you that they are really ready to be on call for you if you join their program like we have. They give you a reduced rate for all their additional rates and equipment if we are a member. They come out twice -- once in the spring for the air conditioning and once in the fall for the heating system. I don't have any comparison for price but I don't figure they are going to put us on a priority list unless we are going to pay them something. So $25 a month, we feel, is pretty good to have them on call and have them come twice a year and know our system instead of calling somebody when it is an emergency and they don't know our system. These people twice a year they come out and inspect everything so we feel good. We are paying them every month so we keep using them because we have no reason to think that they are not as reliable or as good as anybody.

    - Bee L.
  • A
    Jesse came out that day to look at it. He figured it out really quickly and had to order a part which came the next day. My husband, being very handy, was able to place the part in the furnace with guidance from Jesse over the phone. It was great service and we know if we need help again we will call them again!
    - Nanci A.
  • A
    I left a VM and an email late in the evening. Jason called me promptly the next morning. I described the issue in detail. He later waived the diagnostic fee due to our troubleshooting conversation. He had to order the part, so we scheduled his service visit for 2 days later. He arrived right on time. It took him about an hour to perform the work due to the design of the furnace. He was very professional and efficient. He showed me the workings of the Draft Inducer. He confirmed that the burners were burning efficiently and no other major issues were seen with the furnace. He is very knowledgeable and helpful.
    - Craig P.
  • A
    They were on time!!! Joe and Dan were professional and courteous. Joe explained everything. They immediately got to work. Along the way, Joe showed me the difference when he cleaned the vents. He also complimented me on having a clean house. :-)...I liked that.
    - Mary C.
  • A
    We have had Trane HVAC, which was installed by PVA 21 years ago. In 2009 they replaced the Furnace, and last week the AC as outlined above. All equipment continues to be Trane which we are very happy with. The project manager both in 2009 and 2016 was Andy Lewis, who is a pleasure to work with. And we were delighted to find that the AC install was led by a buddy of my son's growing up. The work was excellent, and what impressed me most was that Poudre Valley Air honored the install quote even when they ran into electrical issues that required their subcontracted electrician to come out and make repairs.
    - Marc M.
  • A
    The estimator was very good, easy respectful, helpful. I called him on his cell 3 times while in the process of choosing a company and he answered everytime, and helped me answer my questions. They were the less expensive of the 3 companies I had give me estimates, and R&H was available for an install within 5 days, where the other companies were 2 and 3 weeks out from booking jobs. The installer was nice, on time, and very fast. He arrived at 9am and was done by 2 PM. The system runs great and I am 100% satisfied.
    - Andrew B.
  • A
    John at Air Waves was recommended to us by friends. I called him to come over and evaluate what we needed to replace our 20 year old H/AC system. He came by the following day and spent some time evaluating what our home needed. He was thorough with his explanations and very patient with our questions. The quote was extremely reasonable compared to a quote we received one we received the previous year while having our system serviced. John sent me a detailed quote a few days later and when I accepted it, the install was scheduled. John's team arrived on time. They cleaned the ducts throughout our home and installed everything in one day. The furnace works as promised and We've just had a chance to run the A/C - works perfectly. I recommend Air Waves to anyone unsure about a quote they have received or are unsure about the route to take with upgrading H/AC in their home.
    - Dennis P.
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HVAC Contractors in Windsor

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