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Wheat Ridge Septic Tank Services from people just like you.

F
" I am an extremely busy person who NEVER has time to write reviews of any sort… but 11 months later, my experience with
is still" stuck in me so bad I finally made time to share my experience with the rest of the world. It all started in September of 2014 when my septic system backed up because it was pretty much full. At the time, I had my house for 4 years, and the previous owners apparently never cleaned it out. I searched around, and other companies that came highly recommended by friends and neighbors were booked for 3+ weeks. The one positive thing I CAN say about
is that they were available and arrived promptly… but that is the only compliment I can offer. When the crew of FOUR men arrived at my house, I had the illusion that I was going to be well taken care of. After some brief interaction where I expressed uncertainty about the problem or the size of my tank (1000 or 1500 gallons), one of the techs did some “measurements” with a probe rod and swiftly determined my tank was 1500 gallons (a $150 up-charge for pump service over the standard $345 for 1000 gallons). I gave them the go-ahead to investigate, and they brought out the back-hoe. After about 10 minutes, I came back out to find a big hole in my yard, tank exposed, and the handle on my tank lid busted off. Once they finally got the lid off (with sledge & pry bar), it was clear the tank needed pumped, and they performed that service with a super-sized truck that also worked rather efficiently. After the pumping, the team supervisor told me I needed a new “upgraded” $350 trap filter, which I declined. Total bill for pumping: $495. The team supervisor warned me, though, that this might not resolve the core issue, and if I still had problems they may need to come back for more extensive remediation. I paid and went back inside while they closed up the tank and hole in the ground. I was a bit unnerved by the overall demeanor of the service team, and the questionable sales tactics of the team supervisor, but overall at the time I was fine with the outcome. That WAS until about 4 WEEKS later when my tank stopped up again. My "worst-case-scenario" paranoia heightened, but so did my skepticism... so I called in another company to take a look. This company sent TWO men who dug the hole by hand, pulled up the lid, and removed the catch filter. The tank drained swiftly, and we were left looking at a perfectly operational septic system with a catch filter that was bogged down with residue all the way to the end. These techs evaluated the trap and told me this could NOT have accumulated and embedded in this trap in just 4 weeks time. They also told me they would never have tried to replace the trap I had, as it was one of the latest designs on the
. THEN, here is the kicker… they also informed me I actually had a 1000
tank, and not the 1500
tank the
told me I had (this is one of the simplest assessments a septic "professional" can make). The new company cleaned my trap filter properly, replaced it, and closed up the tank. An extra $200 service call charge, and I was all set. 10 months later, still not one single problem with my system. I can only speculate whether the trap was intentionally left clogged by the
in order to create an illusion of something more severe, but there are other ethical breaches by the Septic Medic team I can more firmly point to: particularly the overestimation of the tank size (which they should have EASILY been able to confirm after the tank was emptied), and the exaggerated "professional opinion" that implied an inadequacy of the trap filter I had in the unit. All in all, I was out $700 for what should have been a routine $350 pumping of a 1000
unit… but I honestly I have to say I feel lucky that I did not call
back for what would likely have
to many more unnecessary expenses. Needless to say I will NEVER, EVER, EVER do any more business with
… even if I have to wait 4 weeks for someone more competent and or ethical to take care of my needs. I'll get a hotel if I have to. BEWARE of the highly marketed “big company” attitude that ends up driving a sales incentive approach to keep the lights on. I can almost guarantee you will be WAY better served by a small company that comes, does their business, and relies on GOOD, HONEST work to keep their clientele coming back. You have been warned…

-Jason S.

A
"I couldn't be happier! I did not know the location of my cesspool, and wanted it serviced while it had last been at least 5 years since it had been pumped." Two gentlemen arrived exactly on time, and went to work to locate the cesspool. This was truly not an easy task-- pipes appeared to go towards the back yard, however in the end were located in the front. The Foreman even entered an old accessory stairway where the pipes exit to look more closely-- had to use a small ladder to go through access way to a large crawl space over old stairs to the basement. There were no outside vents and they used a metal detector to find the tank. When they located a tank, they didn't stop there. After some investigation the foreman was convinced it was an overflow tank, and he set out then to find the main, which was eventually located a distance away under landscaping bushes. He was diligent and determined-- I truly believe some may likely have stopped at the first tank, especially while it had taken so much time and effort to find it. They then installed 2 tubes with caps for future easy access, and pumped and treated the systems. They even washed off the surrounding grass and bushes-- I never would have thought of that. The gentlemen were friendly and professional, and very hard working. The foreman even kindly educated me a bit on the system, and what one should do, what types of tanks I have, etc. In the end, they spent a good three hours at my home, applied the %10 discount from Angie's List, and I believe the final cost of the service was more than fair. Thank you! I am very happy, and would highly recommend
. I will definitely have them back for continued future maintenance.

-Dorothy R.

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Local Articles in Wheat Ridge

How To Maintain a Septic System

A contractor describes how to properly maintain your septic system and drain field. Here are five tips to help.

Septic systems

Septic systems are commonly used in rural areas and sometimes in areas not served by a municipal sewage system. Septic systems absorb household sewage and distribute the liquid waste into a designated leach field where natural processes can reclaim it. However, solid wastes and grease must be pumped out of the septic system periodically.

For top performance, you want the landscaping over your septic system to promote drainage and prevent erosion. Grass is ideal for this purpose. (Photo courtesy of Angie's List member Tracy F. of Dayton, Ohio)
Septic Tank

Living a little more lightly is not only good for our planet … it can help your septic tank to function better

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Contractors say homeowners with this trait are the most satisfied with home improvement projects.

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Angie's Answers

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In almost all areas, you have to get a permit from the county or city to rebuild a septic tank or leach field - permit cost typically $150-600, though can reach $2000 in some areas for a new installation. The reason is they will then come out and inspect the installation and review the test results from the civil engineer, from whom a design and soil percolation test and construction inspection report will be required before they issue an operating permit.

If you have a question on the process, the county or city most likely has a permit requirements info sheet on their website describing the process and requirements - googel your locale name combined with a search phrase like this - leach field test

The real reason a permit is required is to be sure an engineer designs the field, that the leach field is designed to match the existing soil conditions, and that it is built to the design so hopefully it will neither break through to the surface, contaminate the groundwater, nor contaminate nearby wells or waterways, thereby creating a public nuisance and health hazard.

The reason for the initial presale infiltration capacity test you had done is to provide some assurance to the buyer that the system is likely to work as needed, at least for the forseeable future, and is based on the number of bedrooms and sometimes number of bathrooms in the house as the basis for estimating the "load" the system is likely to see. There are different tests in different locales - some use a minimal criteria of 3 or 4 gpm flow for 20 minutes, other use the more common design guide of 150gpd (gallons per day) per bedroom in the house- some prorated for a 1 hour period, some far more strict by requiring a 24 hour test. 300 gallons in 45 minutes is an extremely stringent criteria - I would check with the buyilding department that this is right, because this adds up to a rate of 9600 gallon sper day - of about 64 bedrooms worth of capacity ! I am sure I have never ever seen that strict a criteria for a residential (as opposed to resort/ hotel/ commercial) septic system, so I would check that the tester did not somewhere add a zero to the volume to be pumped or something.

Also, returning water is not a viable basis for failing the test - the proper way to conduct a test is to pump the specified amount of water, and verify that the water level at the discharge pipe has returned to the original level by the end of the specified time - usually to the invert (bottom) of the pipe, but generally a conditional or "warning" approval will be given to one that does not raise the water table above the top of the 4" discharge pipe during the test time. You might discuss this with the civil engineer before going ahead with a new leach field construction - to me it sounds like the test may have been rigged to fail,, because in-service leach fields would not take 300 gallons of water without raising the water level to the top of the pipe for a period, even though they could take that flow for an extended period ot time.

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I would guess that the wrong term was used to describe your problem. What was probably meant was that the leach field was saturated. This is to say that the soil around your leach field is saturated with solids from the septic tank and you may have to have it replaced. If you do not have the tank pumped often enough this can happen as well as just aging of the system. Many people ignore the septic till there is a problem do to out of sight out of mind or the false belief they are saving money. If you have a large family you may have to have the tank pumped every 2 or three years. Some of the towns around here have passed laws to that effect to avoid such problems.

 

Don

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There should be no growth other than grass on your leach field - for brush, bushes or trees use the kill-all Roundup herbicide to kill off the entire plant. For roots intruding from outside the leach field, use a root killer like RootX once or twice a year - I would do two treatments a month apart initially if you have root problems. Unfortunately, just killing the roots is not going to solve the problem you currently have, because they decay extremely slowly or not at all in a leach field due to the saturated and greasy conditions - they are almost embalmed in the sludge. If you have a significant problem, you may have to kill them, then get them routed out. This can be a $500-1000 job depending on how your field is designed and how accessible the inlets of the field distribution pipes are.

Septic Tank Cleaning reviews in Wheat Ridge

A

Rating
It went great. They were able to come out the same day I called. The service man was very polite and gave me answers to the questions I had about my septic system.

- Janet G.
D

Rating
I've called numerous times in the past month and left voice messages about wanting to obtain a quote for installing an engineered field but no one has ever returned my call. Had my request been tank cleaning, I would've scheduled online, but the nature of my request requires that I speak with someone live. Just today, I submitted an inquiry via their contact form online. Will see how it goes and I'll adjust my rating accordingly. The company was regarded highly by our septic inspector, thus my trying continuously to reach them. Sigh.
- Lily W.
A

Rating
We were extremely pleased with our service from Milty's Septic Service. They were available to come for service the very next day from when I called for service. They were even able to come earlier than we originally expected and they called ahead of time to give us notification that they could be here within 45 minutes. They were very friendly and professional and they did a great job. We highly recommend them.
- Bonnie C.
A

Rating
Looked up local septic cleaning companies on Angie's List and found two I was comfortable calling based on the reviews. Called one and left my number with the receptionist who said that the owner would call me back soon. I didn't hear back from anyone, so I called the other company on my list (
Wheat Ridge Septic Tank Services Provider Name Locked
). The owner answered and I explained that I thought it may be time for our septic tank to be cleaned and I was wanting to to take care of it before anything may become an issue. He asked if I knew how long it had been and I told him that it was at least since 2006, but it was possible that it hadn't been cleaned since the 90's. He said that it was a good idea to have it cleaned at this point, so he got my information and said that, due to my location, they could arrive to start within 30 minutes (they were only 15 minutes away from my location when I called, and they had a window of time between their current job and the next one). Since I've never had to have this kind of work done before, I asked what to expect regarding the digging in the yard. I believe he said they would be digging two 2'x2' holes and then fill them back in once they were finished. They arrived when he said they would, dug their holes, he called me to flush both toilets so he could check things out (since I wasn't outside with them when they were doing the work), then they got to the pumping. I didn't see exactly how all that was done since I wasn't outside with them, but I think they were done in less than 15 minutes from that point. Easy peasy. He called me when they were finished, I went out to pay him, and he gave me feedback regarding how things looked (sounded like even though everything was good, it was in fact a good time to go ahead and have it cleaned due to the amount of solid waste). He did ask follow-up questions to make sure there hadn't been any backups or anything (sounded like he was doing his due diligence to make sure there weren't any issues of which he should be aware). Then he went over and beyond by spending what seemed like another 10-15 minutes answering some questions I had regarding the drain lines and the rules for building structures near them. He even called a contact with the appropriate local gov't department to verify that what he told me was correct. Very professional, nice guy. Based on this experience, I highly recommend
Wheat Ridge Septic Tank Services Provider Name Locked
.
- EMY T.
A

Rating
Pat told me what needed to be done during my septic inspections, and gives me tips on saving money in keeping my septic system working properly.
- Shaun M.
F

Rating
They couldn't get the lid back out. They took no responsibility for this. Now, I have to buy a new lid for my septic tank. He charged me for 2 hours because he spent an extra hour trying to get the lid out. It was his error and he charged me for an additional hour.
- Stephanie R.
B

Rating
OK. It was a blistering hot day so the technician wasn't pleased to have to dig up the tank lid. Mine sits a foot or so under ground. It appeared the alarm switch needed to be rescued and he did that. I asked him to go ahead and pump the tank while he was here. He wasn't too thrilled to do that but did it. I had to call them back out for the same issue on 6/22. He re secured the switch again. I have had no further problems with it. I was not pleased I had to pay a second service call fee for them to redo the work. Technician was pleasant and worked hard even though it was a very hot day.
- Marsha R.
A

Rating
Went great - came out the same day which is huge when you have a septic emergency. Didn't gouge on price or feed on my desperation. Explained clearly what they needed to do. Price for emptying the drain field was comparable to other companies ($275). They were working hard in 95 degree weather - and then continued working hard in the middle of a Florida thunderstorm to get my mom's house back up and running. They dug a few holes and took extra care to put the grass back on top after they were done. It looks like they were never there. Incredible service, kindness, and professionalism!
- Joseph S.

Septic Tank Services in Wheat Ridge, CO

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

$99 Rooter LLC

1694 W Hamilton Pl
Englewood

2D ENTERPRISES LLC

623 PARK AVE PO BOX 504
Fort Lupton

911 Restoration

4590 Ensenada Street
Denver

911 Restoration

35769 Elkridge Run
Elizabeth

A Mile Hi Sewer And Drain Cleaning Co. LLC

4655 South Julian St
Englewood

A-Family Plumbing

56192 E Briarwood Pl
Strasburg

Absolute Diversified Services, LLC

P.O. Box 622
Castle Rock

Adams County Sewer Service

32 N 7th Ave
Brighton

Anthony Biddulph Construction

5300 S. Greenwood St
Littleton

Art's Septic Service

16373 County Road 28
Platteville

AT YOUR SVC PLUMBING & ROOTER

1848 S YANK PL
Denver

Aurora Plumber

3131 S Vaughn Way
Aurora

Ben Franklin Plumbing

2555 S Santa Fe Dr Unit J
Denver

Benjamin Franklin Plumbing

363 W Evans Ave
Denver

Boise Plumber

950 Bannock Street
Denver

Brian Simons Inc

715 S Picadilly Rd
Aurora

BulletProof Plumbing & Heating

995 S Field St
Denver

Burbach's Rocky Mountain Excavating

785 County Rd 1034
Bailey

Colorado Custom Backhoe

9885 W Wesley Ave
Denver

Commercial Plumbing Co.

5255 Memphis St
Denver

CONCRETE PLACERS

5107 W 9TH ST
Greeley

Denver Plumber

7900 East Union Avenue
Denver

Douglas County Septic Inc.

10333 Wildlife Way
Littleton

Drain Genius LLC

1550 W 37th Ave
Denver

E&C Precast Concrete, Inc.

9608 N Moore Rd
Littleton

Element Construction Co

921 Caribou Dr W
Monument

Everyday Solutions

707 Partridge Circle
Golden

FAST FLO DRAIN CLEANING INC

PO BOX 1657
Wheat Ridge

Greater Western Plumbing

4180 Ammons St
Wheat Ridge

HomeTeam Inspection Service

P.O. Box 64
Castle Rock

JDR EXCAVATING LLC

3325 S DUDLEY CT
Denver

Jewell Custom Carpentry Inc

637 Voiles Dr
Brighton

John Todd Septic Service

9464 N Moore Rd
Littleton

KBCI

3879 E 120th
Denver

KERWIN PLUMBING & HEATING INC

PO BOX 1176
Broomfield

Mr. Rooter of Denver & Northern Colorado

3801 Godding Hollow Pkwy
Frederick

NIXCAVATING INC

1821 BOSTON AVE
Longmont

Peaks to Plains Construction

964 Mountain View Dr
Castle Rock

Pro-Active Sewer & Drain

P.O. Box 7222
Golden

Quick's Hoe

1460 E 64th Ave
Denver

Quicktime Plumbing and Drain Cleaning LLC

5039 S. Federal Blvd. #7
Englewood

Ray's Backhoe Service

6698 McCall Dr
Longmont

REYNOLDS LANDSCAPING

PO BOX 1697
Idaho Springs

Rocky Mountain Plumbers

2860 Steele St
Denver

Roto-Rooter Plumbing & Drain Services

6701 E 50th Ave
Commerce City

Sewer Scope LLC

885 Parfet st
Lakewood

Sewer Solutions LLC

992 S. 4th Ave #100/140
Brighton

SMT SEWER & DRAIN SVC

3936 S ELATI ST
Englewood

SURE DRAIN SERVICES

8566 Angela Ln
Parker

Urban Plumbing and Heating LLC

8451 Welby Rd.
Denver

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