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Find Top-Rated Wellington Flooring Installers

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Flooring reviews in Wellington

Real People ~ Real Reviews ~ Real Results

  • Jodi, Wade and their installers are awesome. They are responsive (better by email), friendly, accommodating and professional.
    There were times when I wish that phone conversations could smooth out the communication, but that is minor. They are extremely responsive, and prefer email.
    The two projects were separated by a couple months. Both ran smoothly, and completed on schedule.
    The wood flooring was more tricky being in the basement (after mold/water mitigation), and there was plenty of flexibility when the dividing piece between the room and the hallway did not work for us. Jodi and Wade were very accommodating and returned the piece (since the hallway was going to be tile, we went with a tile option in place of the wood option).
    The carpeting came later and was super easy. The installers moved the furniture and were awesome.
    I will use Jade Flooring again, and fully recommend them. I do believe in customer satisfaction and supporting small businesses. You can take this recommendation to the bank!
    - Laurie D.
  • So, I quoted a floor install from this company.
    2nd highest quote.  No big deal, I went with another.
    HOWEVER, now I get "joke of the day" spam from this company.  When I block the sending address, it comes from another.
    The joke is on me!
    - Benjamin B.
  • It went fairly well there was a little problem with timing as the job was started the week before Christmas. I had said I would like it done before the company we were expecting came but that it wasn't necessary. Jodi (Wade's wife) thought they could do it. It would be tight but she thought it would work.. Our company was expected to arrive on the 23rd. It was my daughter and her family and they were spending the holidays with us. The work began after the wood had been left at the house for the required amount of time everything was going well until Friday afternoon. I had gone shopping and returned home to see that the floor was not extended uniformly from the entry way through the rest of the house but there was a strip placed between the exiting floor and the hallway. The main foreman, Chad, explained that this was necessary since he started at the dining room  and could not lattice the other area in without tearing out the entry floor. I was very dissappointed as Wade, the owner and I had discussed all this and agreed  fingering thee existing floor boards into the new floor boards was the only real nice way to finish. I was extremely disappointed and did not realize this was going to be the finished look.  I was grateful I got home before too much of the work had been done.. Chad called Wade about the confusion. Wade explained that he would have to find more wood in order to complete the work. This put us off schedule. we had to wait for the additional wood and also the work which had begun on the hallway need to be torn out. As it turned out the floor was finished on the day the company came however my daughter and family had to stay somewhere else for the night as the flour needed time to dry. Chad and his partner did work late into the night and came and extra day to finish. We spent the weekend in Eastern CO with another daughter. The floor is beautiful  I did have to do some touch up work on the trim around the floor. I was grateful for all the extra effort that was done and pleased with the results.
    - Betty F.
  • They did not bother to call me back or give me an estimate.  They were not interested in doing the job as it was a minor one.  I would have preferred if they told me this straight to my face.  I would not use them again in the future.
    - George P.
  • I called Norm from a Craigslist ad and obtained written quote for painting and linoleum. He was reasonable and did a good job in a timely manner per bid. I then had him do the additional work on an hourly basis, because I was out of town, without a written quote and feel he did not work nearly as proficiently. The only work I was not happy with was the floor refinish. He did not sand properly and left a bit of a mess, like varnish spilled on my new counter tops. To be fair I think Norm became was sick, about this time, and did not monitor his help well. He also did not clean up the mess when I asked him to. I had somebody else prep the floors, put on another coat and clean up the mess left by Norm. I think Norm is honest, very capable and would use him again but I would make sure to define all work do the work with written quote. If additional work was needed go through the process again to make sure you don't pay for trips to the paint store, coffee breaks etc. I would also check on progress and results on a regular basis.
    - Jim R.
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Flooring Installers in Wellington

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