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Appliance Repair reviews in Washington

  • D
    Tubby Appliance
    Poor scheduling experience.  The receptionist knows nothing.  I asked the receptionist if she needed the make/model of my washer and details on what was not working and she said no, that the service tech would get that information when he/she arrived.  Also, when I asked if the service tech would call in advance to confirm that they were on their way, she said that they might call, but she wasn't sure.  How does a receptionist not know this information before hand?
    - Ken B.
  • A
    Trautwein Appliance Repair

    We would recommend him. As far as I know he just does major appliance repairs such as refrigerators, dishwashers, clothes washers and dryers. He is very reasonable; I mean extremely reasonable. He is very honest because there had been a mix up. He had been ill and we did not know it. The people who were watching his business while he was gone did not follow up on his calls so he was so upset about that he did not charge us labor for his service because we had to wait so long and did not know what was going on. I have never had anybody do something like that; we could not believe it. We actually paid him more than his invoice because we felt that was not fair so he is very conscientious. He is just a guy who repairs things, but this is just a small town. We have had him repair things and both times the cost was extremely reasonable. It has held up well and we have had no problems. Sometimes he is slow to respond. He came when he said he was when he finally got healthy. He was the same both times.

    - Ken B.
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Appliance Repair Services in Washington

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