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Pest Control reviews in Ward

  • F
    Berrett Pest Control
    I selected the Angie���s List offer from Barrett Pest Control in 2017 for $49. When the representative contacted me some days after I had paid for the service, I requested two things: (1) Could I schedule the service in the spring of 2018 when the snow and cold weather at our residence was gone? and (2) Was our residence address in their service area? I received affirmative (yes) responses to both my questions. So now it is the spring of 2018, the snow is gone at our residence and the weather is warm. I called Berrett Pest Control (303-400-0410) to schedule my service. I was connected to Robert at Berrett. Robert verified my purchase of the Angie���s List offer and asked what kind of pests we were experiencing at our residence. When I told him, he stated that the Angie���s List offer would not control those pests. Then he launched into his sales pitch touting two more expensive offers ��� a one-time service and a multiple visit service ��� both with guarantees that our type of pests would be controlled. I courteously listened to Robert and stated that I could not afford the more expensive services at this time. Robert urged me to select one of the more expensive guaranteed services stating that the cost could be paid with a credit card and I could pay off the charge over time. After finally stating that I would like the Angie���s List offer service, Robert asked for my residence address. Even though he most surely had the address, I told him again. Robert then told me that our address was out of their service area. When I told Robert that I was previously assured that our address WAS in the service area, he wanted to know who I had talked to at that time. I didn���t remember and requested a refund of the $49 offer purchase price. Robert informed me that they did not give credits and that I would need to contact Angie���s List. I said that I didn���t request a credit, I requested a refund. Robert repeated that they did not give refunds and that I would need to get the refund from Angie���s List. BEWARE! This is definitely a Bait and Switch offer from Berrett Pest Control. I believe that even if I lived next door to their office and wanted the Angie���s List offer for $49, that they would say that I was out of their service area. This is definitely a bogus offer.
    - GARY G.
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Pest Exterminators in Ward

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