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Home Improvement reviews in Severance

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  • Made appointment well in advance. They were 1 1/2 hours late, never called to say they were running late. Called supervisor to find out when somebody was going to show. Got 2 people, one must be apprentice. Got charged for both at 170.00 per hour. They were here 30 minutes, 1 hour minimum! Just got bill 45 days after service sent they had wrong address. They charged me for parts that I SUPPLIED! Never again!
    - Rex B.
  • The owner/main contact was professional in a way, but too casual and a bit abrupt.  She was timely in her responses and in their cleaning times.  There were a couple items they didn't put back in the correct places, but I let her know and she said she'd tell her staff promptly.  The cleaning done was satisfactory and they appeared to complete my priorities.  I would probably use them again.
    - Linnea H.
  • They arrived about 45 minutes late even though I had provided detailed directions. They claimed they'd gotten lost. I was charged for that "travel time" time. They broke some glass and damaged some items. I did not receive complete or accuate documentation of what was sold (I had a list and witnesses on the property) nor payment in full. I called, sent a letter, called again etc. getting no cooperation. I finally contacted the BBB and County Consumer Protection offices. Even with their assistance, it took three months for a response. I still do not have an accounting for numerous items Pacific Auction took.
    - Mary Ellen D.
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    - Deb B.
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    - Virginia K.
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    - Danielle B.
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    - Danielle B.
  • Excellent job at an excellent price. Highly recommend this company.
    - Vickey A.
  • Fast, professional response.  They were so easy to work with even though I was coordinating the repair from out of state.  Very pleased with the whole transaction.
    - Vickey A.
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    - Linnea H.
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Home Improvement Services in Severance

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