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Handyman reviews in Rockvale

  • D
    Gordon'S Heating & Cooling Service
    Rich Jr. came to my home before beginning work we agreed on, to make sure that when he did come out, he'd know exactly what I wanted / needed, & to make sure he had all the part needed for the job.  He said work might not start until thursday, because of another job he had.  I agreed.  Thursday morning he called & postponed until Friday morning.  Friday morning he called & said he'd be here at 11 a.m.  He showed up (in a car, not a work vehichle) with his young son at 12:15 p.m. Rich told me this looked like a 2 day job, & he really didn't want to work on Saturday, but would if he had to.   Rich came in my house & less than 5 mins later told me he didn't have the right parts & needed to go pick them up.  He was gone for over an hour.  I called & Rich said he was on his way back.  My husband, Donny, came home from work early, because I was very frustrated at this point.    Rich finally came back but still did not have the correct / needed parts; he said he'd look for them saturday morning.  The current owner of the property, Dave, arrived while Rich was fumbling around looking at things.  Dave & Donny both asked about the black pipe, & Rich said several times he was "unaware" that I wanted that done.  Dave took Donny outside & voiced his concerns about Rich being un-prepared & that he didn't seem to know what he was doing.  Rich asked to borrow tools from my husband, & my husband let him borrow them.  Dave took me in another room to talk; we were both completely frustrated.  I needed to run errands & left.  I was home within an hour, & the only person here was my husband.  He said Rich took measurements again, along with pictures, & he promised to be better prepared in the morning.  We were both dubious.  Rich called later that evening & talked to my husband.  He said he & his son had over heard our conversations & he thought we were rude.  My husband decided it was best to get someone else to do our work instead.
    - Molly H.
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Handyman Services in Rockvale

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