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Internet Provider reviews in Pueblo

Real People ~ Real Reviews ~ Real Results

  • They kept charging me for service after I closed the account and I called about it and got put on hold for a looooooooong time. I finally hung up. I finished fixing it by using their chat option, but was still out six dollars that I paid. The first time I called the person said the six dollars was extra, but then the second time on chat they said the six dollars was leftover billing. They did cancel an 11 dollar charge. In light of current lawsuits about excess billing, I would avoid this company.
    - Jason S.
  • Horrible- the tech was lazy. I have home service with Comcast that I can not even use as I do not have a working phone jack. He told me simply to plug my phone in to the router. I told him that wouldn't work as the router was in my baby's room. He shrugged and put a phone jack box in the kitchen but it didn't work. I asked him to check it before he left and he said it should work. It didn't. I currently pay for a home phone service that I can not even use. Most of the cords are set up to come in through the window her room as well. During the winter I have to put tape around it. I've called multiple times on it but since they are a monopoly here they don't care. Each time I have called it has cost me $175 for bad service
    - Angela H.
  • We had a line that went down and when we reached out to Century Link to repair it, it took them far too long to attend to the issue. They missed their initial appointment, which I stayed home all day in wait for them. It wasn't until a week after the appointment that they finally corrected the issue. Needless to say, in light of their service we dropped them in favor of Comcast.
    - Judith R.
  • They are horrible and I do not have any option. When you have a problem, they do not get it fixed. When you call them, you talk to people from different countries and you cannot understand what they are saying. It is not a good service. I have them for many years now and if I had a good option, I would take it. You talk to one person and the next day you talk to another person and he tells completely different thing.
    - Barbara G.
  • unknown
    - Michael V.
  • Excellent Service. Cable TV worked after wiring was replaced. Cost was zero because I pay a low monthly fee for this type of service.
    - Sandra G.
  • I give them an A rating and I will use them again in the future.
    - John D.
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Internet Service Providers in Pueblo

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