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Leaf Removal reviews in Parker

  • D
    Lam Tran Lawn & Landscaping Service
    I should have gone with another service.  I asked him to remove all old (grey) mulch and a few little stones, level the ground, and then cover it all with new mulch.  He said no, he would just level the old mulch, and put the new mulch on top of it.   I guess it would be too much trouble for him to haul out the old stuff.
    But I believed in him, as this is my first Angie's List hire, and he has an A rating.  I agreed to $560 for the labor - I paid for the mulch myself, in addition to that - and he told me to get 6 yards which would be the equivalent of 3 inches of mulch.  He said 7 yards would be too much.  Well, I got 7 yards and it barely covered the old mulch that was there.  In most places it's just 1 inch, in one place (at the back, behind a tree) there was none at all.
    He did a good job cleaning out the old leaves - (he missed cleaning under one pine tree) - but I asked him to come back as I wasn't happy with the little bit of new red mulch, which I imagine will be mixed with the old mulch in about a month.  I also wasn't happy with some large areas on the rock bed that were still dirty.  And a couple of other things.
    When I tried to follow up, he didn't return my call as eagerly as he had in the beginning.  In fact, he never returned my last call; I was contemplating calling him from a different number when he suddenly showed up at my door.  So I brought him around to the back to show him what I wasn't happy with.
    He's a good salesman, he had a ready explanation/excuse as to why it wasn't done to my satisfaction.  In regards to the dirty rockbed, he exclaimed that it's hard dirt!  I had thought that he just missed a couple of spots.  Hard dirt!  Look!  He can't clean with the blower, he only blows the leaves!  I said I didn't know HOW he cleaned the rocks, but if it's only by blowing the leaves I could've done it myself.  And he had originally agreed to clean the rocks, right?  He had me watch him as he got out his blower and tried again.  Well guess what?  this time the dirt blew away easily.  Rocks are much cleaner, I'm happy with that.  I still think they either missed those spots, or didn't bother with them because there was a low-hanging tree branch that covered some of the rock bed, hiding it a little.
    When I complained about the fact that nowhere in the yard was there 3 inches of new mulch, he said, That's just estimate!  That's just estimate!  I don't have a tape measure!  OK I said, then I'll pay for 5 more yards of mulch, and he offered to get it for me so I wouldn't have to pay the delivery fee again, and that suited me just fine...until he mentioned that it would be $250 more in labor (!)   Because, he told me, he had two strong men working ALL DAY to carry that mulch from the driveway down into the yard.  And the garden steps are hard to go up and down with the wheelbarrow, he said.  I turned down this additional job, thinking that I shouldn't have to pay more for the fact that he had underestimated the amount of mulch.   Later I watched them on my security camera recording, and in fact it took 3 1/2 hours to move the mulch - not all day - and they had no trouble at all going up & down the steps.  No trouble at all.
    He also mentioned, at least three times, that it takes an hour to come here.  So perhaps that's why he wanted to charge me more.  I live in Parker.
    I originally agreed on $560 with the understanding that I would have 3 inches of new mulch.  Since he hadn't cashed my check yet, I put a stop payment on it, and sent him $400 with a letter of explanation.  I waited a couple of weeks before posting this review, as I know he's anxious to have happy customers from Angies List, and perhaps he would call me back.  But I haven't heard from him.
    I saw from my recording that he and his men worked very hard for 7 hours straight cleaning out the old leaves and laying the new mulch - they didn't seem to take any breaks, it was a hot day, and I guess there was a lot more work involved than I had originally thought.  But, as mentioned above, he has a tendency to miss spots that won't be visible to me initially.  My yard looks beautiful right now, and I'm happy at the moment...but I will certainly have to top it off with new mulch within a few months.
    - KAREN M.
  • A
    Sharp Lawn Service LLC
    Perfectly. As a regular customer of SHARP in 2016, we've learned first-hand that Michael and Brandon are lawn pros.
    - Barry C.
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Leaf Removal Services in Parker

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