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Plumber reviews in Pagosa Springs

  • F
    With inadequate hot water after marrying last spring, this so-called plumber was hired to replace the existing system with a propane fired hot water system that he guaranteed would provide nonstop hot water. His shoddy work resulted in a flooded basement, ruining personal property that his inadequate insurance did not cover. An attempt to recover the costs in small claims court prompted this person to hire a lawyer to pit my wife against me in court rather than paying what he owes us for damaging our home, after his poor work resulted in 7000 gallons of hot water in our basement.
    - Donald ..
  • A
    Outstanding service for almost 5 years in a row now. As has been the case on every occasion, PBS is on time (very unusual to find with many system technicians in Pagosa, especially during hunting season), courteous, very efficient, and they do such a wonderful job explaining to my elderly (and slightly crazy) mother-in-law the problem, what caused it, the best way to repair at the best value, and best of all... the importance of PREVENTATIVE MAINTENANCE! They are excellent at explaining systems in layman���s terms and giving advice on what the customer should be doing themselves to keep their own system at best performance. Very honest and very professional. I wouldn't accept anything less for my mother-in-law. Highly recommended if you want your family to have the best!!!
    - B M.
  • A
    Excellent service and very professional. I have used this company before (new water heater) and will definitely call them again. Owners and staff are very nice and it's evident they care about their customers.
    - Joe B.
  • A
    I would highly recommend Cool Water for any of your plumbing needs.  John and Linda are both very friendly, polite, and very responsive to phone calls.  The plumber who installed our new water heater, Art, did a great job.  He too is very friendly, professional, and did a great job.  He left the job site nice and clean and our new water heater works great!
    - John M.
  • A
    He was very professional and helped us notice that the work of a prior plumber on our brand new boiler was faulty and therefore fixed the faulty valve. He also gave us a quote, upon request, of what his company would have charged us for that same boiler and it was $4000 less than what we paid at Conden plumbing.
    - Melissa M.
  • A
    John is certainly the most knowledgeable plumber in our area when it comes to boilers. He has always been able to solve any problems we might have with our heating system or our plumbing. Our original boiler was a nightmare and John was able to replace it with something that was more appropriate for our home and it has performed well for several years. We highly recommend Cool Water Plumbing!
    - Michael R.
  • A
    John called first to let me know he was on the way. Upon arrival, he listened to the noises I described and immediately knew the cause. After making some adjustments to the boiler, the noise abated, but he said if it started again, to call and then he described what the next step might be in terms of lowest cost. It seems that my problem is solved however and I can finally get some sleep at night as the boiler previously sounded like a low-flying Airbus. We have used Cool Water Plumbing for many years and have always found them to be honest, experienced and prompt. In an emergency, they are always here quickly. The owner is the most experienced plumber and boiler expert I have ever encountered. A very nice man and worthy of our trust.




    - JOANN C.
  • A
    Excellent!!! Gordon answered the phone on the first call and immediately scheduled service for the next day since it was not an emergency. He arrived precisely at 4PM, as he said he would. He inspected the system and explained what was causing the unusual noise we were concerned about. He also gave us a complete orientation of the boiler system, told us how it works, and showed us how to monitor and maintain the system for best longevity. He was very polite and professional and told us how to contact him 24/7 should we ever have an emergency. We will definitely recommend him to others and plan to use his services exclusively.
    - B M.
  • A
    Jeremy was late showing up but he had a good excuse and Cool Water contacted me to let me know. He was busy taking good care of the lady before me. John, Linda and Jeremy were great to work with and I got exactly what I wanted.
    - Linda S.
  • A

    Hopefully, Plumber is Ty Faber, for that's who I am doing the review on! He was very professional, while being friendly and respectful. Very neat, clean, and knows what he's doing! Very pleased with his work! Always punctual and tried to work me into his schedule when he knew I was without a kitchen faucet and, then a dishwasher. An excellent plumber and also a very nice gentleman!


    - Kay M.
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Plumbers in Pagosa Springs

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