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Hvac Repair reviews in Orchard City

  • D
    They came out to do the warranty work that another company had screwed up for Home Depot.  They took the inside portion of the unit with controls to their shop and made a "box" for it.  Came back, set it in and said it was fixed.  The overall a/c and heating portion did work better (I will give them that), however, the controls on front of the panel where the indicator lights are in which to gauge if your filter is needing cleaned, etc. would no longer work.  So I called back to make another appt.  Instead of them making & keeping it,  the office personnel girl told me that when they were going to be "in my area" again that she would call and set something up.  This never happened!!   I continued to call to get someone to come out for ALMOST A YEAR  but without any success.  This could have been a "front desk" problem.  However, when you're in business, this is where it all begins.
    My only conclusion is that they did not know what to do with the unit initially and what they did do destroyed the front panel and now they don't want to be responsible for it.  I should have called Home Depot and reported them but after all that time I was furious and so discouraged with both.  I mean I'm talking a time line of 2008 for initial installation with (Home Depot)  and a fly-by-night company they had subcontracted to and it not working then.  To constantly calling for help for years before they sent these individuals who do not want to work "out of their area".  They should have realized this when they took on a large company as Home Depot to be a subcontractor for.   I just decided never to deal with either party again.
    So please, if you're not in the "Grand Junction" area, please DO NOT use these people because you will have the hardest time getting them to show up at your door.  If they do, and end up braking your unit,  they will not own up to it being their fault. 
    WOULD NOT RECOMMEND!!!!!!!!!!!!
    - Brenda E.
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HVAC Contractors in Orchard City

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