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Pet Care & Health reviews in Olathe

  • F
    Beyond horrifying experience--DO NOT use them for dental care! We switched to them recently. They were able to respond to farm call equine emergencies in a reasonable amount of time, seemed competent enough. This week, we took three of our certified therapy dogs in for regular teeth cleanings. Dr. Brown pulled nearly all of our 19 year old papillon's teeth. He had several pulled two years ago, we thought MAYBE at his age, although he presented with no issues, this may have been necessary. We conveyed our upset over the fact they did not inform us or ask permission prior to extracting this many teeth. We kept our cleaning appointment for the other two, the 10 year old son of the 19 year old and a TWO year old. We told them that Dr Brown was absolutely required to contact us if she needed to do any serious work, including extractions, prior to doing anything. Of course, we signed the consent form. We heard nothing, went to pick up the dogs to discover she had pulled EVERY tooth from BOTH dogs. This is ridiculous and unacceptable. Neither dog presented with any issues. They had normal plaque build up. What healthy, well cared for TWO YEAR OLD dog needs every tooth extracted from his mouth? Even if there was something terribly wrong, Dr. Brown had clear instructions to call before proceeding with anything this extreme. To not even bother calling after one highly invasive and permanently life-altering procedure, but to continue to the next dog and repeat the exact same process? Then, they did not even plan to send the dogs home with pain meds. Imagine if you went to the dentist and woke up with no teeth and no pain medication. I am completely horrified and disgusted. Our dogs are traumatized and in pain.
    - Jennifer B.
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Pet Care Providers in Olathe

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