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Hazard Remediation reviews in Louisville

  • A
    Homework Home Inspections LLC
    We were very happy with the job that Cyndi did. We had the benefit of her work doing a home inspection two times in a row because the first home that we had under contract fell through (because of an HOA issue). We hired her again because we were happy with her work on the first house. She showed up promptly at the time we had agreed on, and was thorough in her work. She was happy to spend as much time as we wanted talking about the inspection. She was very pleasant-- both my wife and I really liked her. She gave a report with plenty of pictures that distinguished between important (e.g., safety) issues that needed to be attended to and other less important observations in the house. She also was able to do a radon test and coordinated to have a sewer scope performed by an additional contractor. In retrospect, the only issue I have is that I wanted more attention spent on the roof and on the furnace in the home. While I'm not sure what more she could have done, I ended up not having a sufficiently clear picture of the age of the roof or the age of the furnace. Quite possibly these are not her fault though. They might be more specialized issues that only roofers and people specializing in furnace work could know about. Or information that in reality could only be provided by the seller of the house, who had inadequate documentation. [For the sake of full disclosure, I am a recent Angie's List employee. I wanted to write a review for Cyndi's business because I had strong positive feelings about her work. However, I wanted specifically to do an Angie's List review because I hadn't done one before and it was relevant to my work.]
    - Christopher P.
  • F
    RDS Environmental, Inc
    They do not stand by their work. Installed their radon mitigation system in our new house in August 2013. We mailed in the test that they gave us and then heard nothing afterwards. Didn't think much about it until we put our house on the market this summer. House inspection revealed the radon levels were above the recommended threshold. We have had someone living in the basement space for he past 2 years. RDS Environmental did their own test that revealed the radon levels were high. When I asked them about their fix , they claimed it is not under warranty because we never sent in the test (never mentioned during other interactions). Their customer service has been exceptionally poor. I would not recommend using them.
    - Tim N.
  • A
    Rocky Mountain Radon Control
    This was very noninvasive. Meaning, they only needed to run an electrical line into the basement, everything else was connected from the outside of the house. They were all very polite and clean. The job only took a couple of hours.There was an additional air pipe from the sump pump system, it was covered with caulk to help make the radon removal the most efficient possible.After the underlayment was in stalled over crawlspace floor the plastic was billowing up, due to air flow underneath. Within 1 minute of radon fan being turned on, the plastic was pulled tight to the dirt. Proof of how well the plastic was installed, and how well the fan, pulling are from the underground French drain, worked. Don was exceptionally knowledgeable about radon gas, potential problems, and the fixes.They also filled the cracks in my concrete to prevent any radon from entering the finished basement.Don also checked on possible mold growth and located a few spots, minor, but we will have to repair. Shelley, in their office, was very pleasant and quick to respond to my quote request and follow up questions.Thanks so much, this will make the space so much better and safer.
    - Judi K.
  • A
    Remcon Cleaning and Restoration
    We called Remcon during the rain/flooding in Boulder county in September and expected to get a response within a couple of days, at best, under the circumstances.  We were ecstatic when Larry called back the same day and said he could have an emergency crew out that night!  His team showed up when expected and were extremely professional and hard working, despite the late hour and what had clearly been a long day (or more!) for them.    They pumped the excess water from the basement, removed all the carpet padding and set up humidifiers and fans to dry the area out.  They came back regularly over the next few weeks to monitor the status of the dehumidifying and were always great about working around my schedule.  Remcon's follow up was outstanding, they not only made sure the dry out was complete, they also crawled under the basement to check for issues/mold and arranged to replace the carpet pad and shampoo the carpet so that it looked like new again!  We'd hire them again in  a heartbeat!
    - Timothy F.
  • A
    RDS Environmental, Inc
    I had an existing radon mitigation system with 4" pipe that was routed out the side of the garage like a dryer vent, right by the side door out to the back yard and venting down onto where you would come in and out of the door.
    I wanted to bring this up to code by going straight out the garage roof away from doors and windows.
    Don Humphrey is who came by for the estimate, which went great - I told him what I wanted and why and we agreed on how it would be done.
    I appreciate that Don listened to what I wanted and worked from that, and was willing to take on this small job.  One of his competitors tried to convince me to do more work than I needed and did not seem willing to do only the small job I was asking for.
    The work day went great, he sent 2 of his guys over in their van within their appointment window, and they knocked it out in a couple hours.  We reviewed the plan before starting to make sure everything would go in as planned, and everything came together as expected.  Smooth sailing, and the pipe route looks nice and clean.
    The price seemed fair considering it involved a roof penetration, though I had nothing to compare it to as the other bids I got weren't for the exact same solution.
    I forget the names of the 2 guys he sent, but they were nice and professional. I would definitely do business with them again.
    - Michael M.
  • D
    American Scientific & Environmental Consulting
    I had them come by for an estimate to reroute an existing radon exhaust pipe.
    Basically the pipe vented out the side of the garage like a dryer vent pointing down beside the side door to the backyard.  This means it is blowing radon exhaust right into the area you would be going in/out of the door.
    All I needed to do was reroute the exhaust pipe to go straight up through the garage roof. I explained that this what I wanted to the guy who came by to do the estimate, and had let them know it was a small job over the phone before they came by.
    What ended up happening in-person at the estimate is he tried to convince me to do a lot of extra work I did not need or ask for.  He said they would replace and relocate the fan unit (both not needed) and in addition to going out the garage roof, wanted to pipe it all the way up and around the eave of the second floor roof (again not needed to be up to code). During this, he made a comment like "the owner [of the company] will want to replace and relocate your fan" and that sort of thing, as if perhaps he had gotten some pressure to overbid the job. He didn't seem willing to talk about only the work that was needed.
    At this point I felt like this was not going to be a good fit, so I went with one of their competitors that did an excellent job, up to code, and what I asked for.
    Also, when I first called in to schedule the estimate there was a loud crying baby in the background and I would guess it must have been the owners wife working from home.  Normally I don't care about these things or take off points, but reflecting on every touch point the only professional thing about this estimate was that they showed up on time.
    - Michael M.
  • A
    Boulder Radon
    Chris seems like a capable and knowledgeable guy and came by for a professional estimate. Unfortunately he was not able to do the roof penetration part of rerouting my radon system so I ultimately had to go with another bidder that has the roofer insurance to do the job.
    Chris did offer a solution he could do which was surprisingly affordable ($80) - to go out the existing side-of-the-garage hole and around the roof eave on the outside of the house, but I was pretty set on routing it cleanly out the garage roof (looks much nicer).
    Had the roof penetration been possible he would have definitely been a front-runner for the job.
    - Michael M.
  • C
    OK.  The test was straightforward.  The results showed we were right on the edge of needing active radon mitigation and so I followed with a request for a mitigation plan and cost estimate.
    The house configuration posed some challenges and ACE planned to vent from our lower-level to the roof of the garage -- which would have placed a somewhat obtrusive and upappealing vent-stack in broad view from the street.  I mentioned that I had an unused chimney flew (no longer used for furnace venting) and wanted to vent by this means.  They listened to my request, sent a second individual to review things and then I never heard from them again.  Perhaps the task at was beyond their comfort zone....?
    - MARTIN J K.
  • F
    First two installs went badly, not sealed, areas in crawl space not covered, wrong materials used; had it inspected twice. State and boulder radon reps were involved. My levels only went from 5.8 to 4.1 at best

    Finally the owner (Nate) got involved.

    Third install was done by Nick and the tech lead. It was not sealed using the right approved sealant.but now everything was sealed and overlapping correctly. Not sealed to wood, back drafting appears to have stopped. Approx reading now dropped to 2-3. fan was vibrating after a few weeks; badly.

    4th Install was redone using all correct materials and small pipe extended under slab (3ft). Awaiting final reading but electronic meter reads 1.6 now.

    Moral of the story; check your install (easy to read up on and find out info from state rep), ensure its sealed and using the correct materials;. it makes a huge difference.

    I used to trust installers do the right job too, I only found out as this was so obviously not done correctly as areas of the ground were not even covered.
    - Christopher P.
  • D
    I purchased an Angie’s List big deal. I think I paid $30 or $40 for it. I had radon tests before, and they come in with a fan and a can, but this was like a little bag that you hang up. So, it is a $25 test that you can buy from the company that manufactured it, but the guy was coming from Denver or wherever came from, and he was courteous and very nice. He talked about how he was in the business for seventeen years. However, he surprised me in a couple of ways. He missed marked the bag as being 4 a.m. that he started it. Then, he left it lying on the desk instead of hanging it up which also skewed the results. I felt like it was a scam because if he has been in business for seventeen years, he was not going to make two foolish errors like that. I called the company because I was happily going through the test. I was reading the fine print, the details of the direction, and it had said to never leave the bag lying on a flat surface. It has to be hanging for proper results. I called and asked if it was a big deal, and they said yes it was. Also the time, on how they measure how much radon is captured in the charcoal is dependent on being an accurate amount of time, and that twelve hours on a twenty-four to thirty-six hour testing does make a difference. So, I thought of people getting skewed radon readings because this courteous, nice man comes over and does not abide by the rules. So, I think that a lot of people probably would not even think twice about it not being hanging. I do not know if it was intentional to skew the results, but I do know that the results showed that we were above the level. Then, I had another test sent out that I paid for, and the result was utterly lower and within the limits. So, it is a $1,700 fix if you use them to fix with whatever is wrong with your radon. I would have paid for $1,700 based on a skewed result. The price was fine. They were very responsive. They were on it the minute I had the Angie's List big deal; they were calling me.
    - Angela T.
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Remediation Services in Louisville

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