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Furniture reviews in Louisville

  • A
    The Woodfixer
    Extremely well. JT got back to me quickly, came out and gave me a free estimate. Took the piece of the table and crafted a new one, transferring the hardware from the existing piece. He then came back and reinstalled the new piece. His price was more than fair, and he was extremely professional. I couldn't have asked for a better experience.
    - Vic G.
  • C
    ACTION APPLIANCE INC
    initial visit by Tech was great. He said 3-5 business days for the part to be available for install. then the waiting began. 21 calendar days (16 business days) later and not a single update. My calls to the company results : Call 1 : "we'll call you back" (never called back) Call 2: "our systems are down" Call 3: "we'll call you back " (never called back) Call 4: put on perpetual hold and when i try to redial their phone system wont even work to accept the call. I just requested full refund via Dispute process with AMEX. Update 9/7/2016: Finally did connect with vendor and they completed the repair. Communication processes and call center needs vast improvement.
    - Christine D.
  • A
    Amazing Moves Moving & Storage
    Bill and the team showed up right on time at 8am.  We ordered two trucks and four guys to get the job done as quickly as possible but it still took all day.  The team was professional and very polite.  They worked hard and did a great job of protecting all our items for the move.  I was impressed with their system for packing and marking all items prior to loading the trucks.  They really hustled and did a great job of disassembling and reassembling all our beds.
    The only comment I have is that they didn't tell me that there was a charge for the use of the wardrobe boxes, but I was glad to have them available to use.  I bought them lunch and tip around $150.  I would recommend them for others moving.
    - Lisa H.
  • A
    Mountain High Appliance
    Great selection, excellent customer service, competitive prices. We're remodeling our kitchen and bought a new suite of appliances from them. Their sales rep (Steve) was very helpful and much more knowledgeable than the people we spoke to at a couple of big box stores. I thought they might charge a premium price but they were actually very competitive.
    - Martin l.
  • B
    HI TECH APPLIANCE
    The salesman was informative and the Speed Queen seems to be built very well. The delivery/setup crew was friendly and informative. After they left I noticed that the lower front panel of the machine had two chips in the white porcelain. They could have been there when it left the factory but, given their location, I think they are from the hand truck they used to roll it into the house. I guess I could touch them up with paint or something. I did not call them to complain about this cosmetic damage. I would hope that when HI-TEC reads this, they will be more mindful on their future deliveries.
    - BERNARD R.
  • A
    PIANO WORKS LLC
    We asked Steve to come to our home to tune an old piano we had just purchased. He worked with us to come at a time when we would be home. We were impressed with Steve's friendly personality and his professionalism. He noted some reconditioning that should be done on the piano and offered a very reasonable price. We accepted and Steve cleaned the keys and tuned the piano. He also let us know that if we decide to sell this piano that he has a warehouse where he stores and sells all kinds of pianos. Every 6 months, he sends us a postcard to remind us to keep the piano tuned. Steve has gained our trust and we are glad to have him in our home even if we are not at home. He does a great job and we recommend him without reservation.
    - Catherine L.
  • B
    THE ANTIQUE PL
    I was pretty happy with the work they did. They matched the finish color of the chairs, very well, to the color of one of our table leaves. The finish on all of the chairs is not completely smooth, but that may be because the company that stripped the chairs did not do a good job.
    - RISA H.
  • A
    THE BILLIARD GALLERY
    THE PEOPLE THAT WE WORKED WITH AT THE BILLIARD GALLERY WERE EXTREMELY KNOWLEDGEABLE AND HELPFUL IN THE PURCHASE OF THE TABLE. THE PRICING WAS VERY FAIR AND THE WORKMEN WHO CAME TO OUR HOUSE TO DELIVER AND SET UP THE TABLE DID A FANTASTIC JOB.
    - JANET O.
  • A
    Mountain High Appliance
    THE WERE EXTREMELY PROMPT IN LOOKING INTO THE PROBLEM. THEY CONTACTED THE VENDOR WHO INITIALLY TOLD THEM THERE WAS NO KNOWN PROBLEM. THEY REPLACED PARTS, REPLACED THE ENTIRE UNIT AND EXAMINING THE WIRING. NO MATTER WHAT THEY DID THE PROBLEM ALWAYS CAME BACK. THE CALLED UP JUST ABOUT EVERYDAY TO CHECK HOW IT WAS WHEN ONE DAY THE REPAIR PERSON CALLED AND ASKED IF HE COULD COME OVER. HE WAS SO EXCITED HE FINALLY FOUND OUT FROM THE MARKETING REP THAT THERE WAS A POTENTIAL PROBLEM WITH THE LATCH IN THE MICROWAVE DOOR, HE IMMEDIATELY REPLACED IT AND WE HAVE NOT HAD A PROBLEM SINCE.
    - JACKI B.
  • A
    Mountain High Appliance
    THEY CAME RIGHT OVER, SPENT A GOOD DEAL OF TIME CHECKING ALL THE POSSIBILITIES. THEY WERE KNOWLEDGEABLE, PROMPT AND VERY COURTEOUS. THEY ALSO WERE VERY PATIENT AND EXPLAINED MANY OF THE FEATURES OF THE STOVE AND OVEN TO ME.
    - ANN P.
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Custom Furniture Makers in Louisville

Companies below are listed in alphabetical order.

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