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Auto Service reviews in Louisville

  • A
    Executive Auto Shippers LLC
    All went well except the driver didn't show up the day he said he would -- instead he came the day after. The car still made it to its destination on time. The car was not damaged. The drivers spoke almost no English, so communication was difficult.
    - Wendy F.
  • A
    Executive Auto Shippers LLC
    Overall, very solid. Little bit of an issue at pickup where the driver wouldn't come down the road to the house (very wide road), but understandable that the approaching road may have been a bit tougher to navigate; only frustrating part of this was that the driver stated that we had to meet him down at the grocery store or he was cancelling the pickup, and when we headed down, he was in the store shopping... otherwise, load up went fine. Delivery went without a hitch. Came straight to the house, unloaded just fine. Everything in good condition considering a cross-country move, and the driver was professional and competent. Executive Auto Shippers (the broker) were great the whole time. Good communication and thorough followup. Would definitely recommend again.
    - Steve S.
  • A
    Dave's Auto Glass
    Excellent. Dave was courteous and professional. This was a windshield replacement for my daughter in college. I chose Dave because of the excellent reviews and I am now adding mine to the list. The day of the replacement there was an accident that shut down the highway; Dave called to let my daughter know he was running late and gave a new time of arrival. He showed up at exactly the time given. The work was performed professionally, in a timely manner, and the materials are good quality. We will definitely use him for our next window needs.
    - Tami P.
  • A
    They had some trouble replacing the inverter coolant due to an air pocket in the system which required them to keep the car overnight (I think air pocket in the inverter cooling system is a common problem in a Prius). They tested my brake fluid and said it was good and no need to replace it. I had my car back at noon the next day. They did a good job. Car runs fine.
    - BERNARD R.
  • A
    Big O Tires and Service
    Most recently they replaced strut springs on aftermarket Bilstein struts that I provided (for me to install on my DIY strut/shock project) then subsequently did a wheel alignment and headlight adjust on my Tacoma truck.  Over the years they have done brake, alignment and tire work on our Highlander (2005, now with 130k miles on it), including a $1500 repair when it had front end part damage after a hard impact into a curb (new teen driver...).  The Big O staff always does a great job of communication about price, expected completion day/time, etc.

    I highly, highly recommend Adam, Mike and the rest of the crew at Louisville Big O!!!
    - Patrick V.
  • F
    Valley Nissan & Subaru
    The driver side window was stuck down and would not go up. They estimated repair cost of $400. My wife took the car in. They replaced the switch for $300 without checking out anything else. After replacing the switch they said that the motor was bad and would cost an additional $400 which we do not have. So we ended up with the window still not functional after paying $300. They should have checked the motor prior to replacing the switch so we could have at least saved the money on the switch.
    - John M.
  • A
    They could have replaced the oil pan gasket and I would have paid the $720 no questions asked because I thought it was leaking. These folks have earned my trust. This is a a very honest shop. I highly recommend them.
    - BERNARD R.
  • A
    Accountable Auto Care Inc
    This was my first visit to Accountable Auto for routine maintenance. The service was prompt, professional, efficient and fairly priced. A weird noise I was hearing was diagnosed as a normal wear and tear issue. I did not get a hard sell on a service or new parts, but given an estimate what it would cost to repair when the noise became unbearable. When the time comes I will be back for my major repair. In the meantime, I will visit Accountable Auto for normal maintenance on all my cars. Highly recommended!
    - Patricia Y.
  • A
    I brought my vehicle in for a scheduled service and was informed that some additional repairs were needed, which was not surprising given that my Volvo is over 12 years old.  When one of the parts needed to be ordered, they put me in a loaner car so that I could head back to work.  
    I checked back on my vehicle the next day, and had a hard time getting in touch with the person who was handling the service for my vehicle.  She finally returned my call in the early evening to let me know that my car was ready to be picked up.  I wasn't thrilled with the lack of communication (which was an anomaly in my experience with this business), but when I arrived for pick-up, she discounted my bill because of the hassle -- much appreciated!
    I've tried other places for service, but have consistently returned to Sill-Terhar for Volvo-specific care.
    - Patrick R.
  • A
    Fisher Auto dba Fisher Honda dba Fisher Kia
    The Fisher service team is top-notch.  Every visit is quick and painless -- they know exactly what needs to be done, how long it's going to take, and I can get work done at one of the desks while I wait.  I even brought my car here last summer for a quick check-up before taking a 3,000-mile cross country trip, and they checked everything out free of charge!
    I've gone here for every service visit since I've lived in Colorado (3 years) and will continue to come back.
    - Patrick R.
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Auto Services in Louisville

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