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Handyman reviews in Lone Tree

  • A
    Dixon's Custom Home Solutions
    Outstanding work and extremely professional. David provided a timely quote and listened to us on what we needed accomplished with the completion of our stair replacement, replace the tile with hardwood floor, and install new railings. We will consider this company for future home projects with no hesitation.
    - Jack S.
  • A
    Lab Handy Works, LLC
    They had to redo the cupboard and take them out and suspend the microwave above the stove. He had to do some remodeling up there. He was clean, nice and neat, and he was not expensive. He was really worried about it and came up with an idea about bracing it. He put in one piece, and we get a lot of compliments on it. He's a nice guy. It was spotless when he left. He took his time to make the work look attractive. He was nice and personable.
    - Al J.
  • F
    Wade The Handyman
    Not well! I first called Wade, and left him a detailed voicemail message on 21st of September 2016, and after not hearing anything back, I sent him an email on 22nd September 2016. Again, I heard nothing back, so I send another email asking Wade to please reply his answer back to me, regardless. Finally on the 26th of September 2016, I received an email reply which only said "Going to have to pass."
    - Janeil R.
  • F
    Dixon's Custom Home Solutions
    The work itself was good however, he had taken a faucet off and needed to get a part replacement. This all started in May....it's now August. I sent an email (which was the only correspondence I had of which he was on as well since May). Once he was paid, never saw him again and requested on June 14th, June 16th, June 18th (finally responded and said he had the parts and asked from best number to reach me). I responded on June 20th and then never heard back. Emailed again July 2nd, then went back to email and noticed a number to text. If he had the parts like he said, then why not finish the job??? While I think he was great to work with and professional, they need to FIRE or RETIRE the person scheduling. What a joke! There are 10 "F" reviews for a reason! I have never, ever had a business speak in a manner that I was texted back to: Here, verbatim is the text exchange: Me: When are you coming back to finish the work? We have been incredibly patient Them: our earliest opening start the last week of Sept. Me: That's not acceptable. We paid and the work is not finished Them: The work you paid for has been completed. You did not pay in advance for any future services Me:I have not had a faucet in one of my rooms since May. Sent an email June 14th, June 16th and June 18th Them: Again.. You did not pay for any future services. You paid for work completed that day. Call someone else. Me: Gave you my phone number June 20th. I need my faucet back. Then left another message July 2nd. I am happy to find someone else but deliver my faucet back today. Or I will have to contest the charge Them: It is a check that has been cashed. We performed the service. I am asking Dave if he has your faucet. I will not be driving anything to you today. Me: I will be sure to leave a review. This is unbelievable. I expect my faucet back tomorrow. Regan should have my faucet as I believe he did the services Them: The faucet is under your counter! I am Regan. The office manager. I have never been there. It is under your sink. It never left the building. Me: At a minimum it needs to be put back on. He took it off. Such poor customer service Them: That was not work that was paid for. That faucet was not serviceable. Write your review. Have a nice day. Try calling the office to schedule an appointment with a provider. It's much more effective. Me: I didn't ask him to take it off. Shame on you and your shady business Them: You never called to schedule an appointment. Shame on you & your lack of effective communication. Me: You should look at your string of emails. That was how the original communication started. Such poor business acumen. Seriously!!!! Regan should NEVER have any interaction with ANY customer!! All of my correspondence was via email and responded to via email. The only reason I texted was because it was on one of the emails and if they are going to put it on an email response, they should expect a text message. Welcome to the world of modern technology and communication. IF they expected a 'call' they should not have ever responded to email or text messages. One of the worst customer interactions I've ever had with a business. I would stay away. There is way too much completion out there to deal with people like this and so happy to take my business elsewhere. Too bad for David as he was a nice guy and pleasure to work with on the project.
    - Marty L.
  • A
    Handyman Matters Centennial
    It was an Angie's List Big Deal that we purchased. We spent more only because we had to buy a different sink and it took a little more time. They were very professional, friendly and nice. They listened to what we needed to have. They explained exactly what the problem was when it cropped up with the sink. We were able to solve that together. All around they were easy to work with. The work was wonderful. We would absolutely use them again.
    - Warren M.
  • A
    Jake of All Trades
    Jay was prompt and completed the work quickly. To my husband's surprise and delight, no repairs to the wall were needed...a very professional job. We were happy, and have requested that he do additional electrical work for us.
    - Deb F.
  • F
    Handyman Matters Centennial
    OVERPRICED and acirc;?? WATCH THEIR HOURLY CHARGES. I was verbally provided a quote of $529 for services (no supplies). When I received a bill for over $1,000 I was shocked. It took over 6 hours to install three combination locks on doors. When I discussed my disappointment with the owner, Sandy Garvey, it was clear she would not budge in her charges and defended the charges by sayingand acirc;?and brvbar;. and acirc;??they did a great job in the locks as it usually takes 2.5 hours for and acirc;??eachand acirc;?? lockand acirc;??. Per the manufacturer the entire process should take the average person 30 minutes per combination lock-set and that is for an average person, not someone you are paying $70 per hour for their expertise. They did do some additional work but unfortunately I am having to pay an additional contractor to finish the job they did not complete or do correctly. I am very disappointed in their quality and pricing. My recommendation is use someone that will give you a price for the job they perform vs. hourly rate.
    - Lisa M.
  • A
    Robert's Home & Repair LLC
    Called several contractors and Roberts ' estimate involved the least damage to existing bath.  Brian arrived on time and was able to replace the pan without having to tear out more than two rows of tile.  Did the plumbing work and most of tile work in one day (9hrs) and came back for 3 hrs next day to finishing tile and grout work.  I will use them again.
    - David O.
  • F
    1st Choice Remodeling
    We set up the date/time for service, which was to be a few weeks after purchase of the Angie's Deal, on a date of Shawn's suggestion. I had been on a work trip until late the night before but I was ready for him at the scheduled 8 AM time. At 8:15 AM I called and received his voice mail. I also emailed him. It is now 10 AM and he hasn't shown up or called. I'm very disappointed and angry at this. I am getting close to listing my home for sale and don't have a lot of time to wait to complete these projects.
    - KELLY H.
  • B
    All Remodeling Done Right
    It was an Angie's List Big Deal that I purchased. There was an additional job but they were approved by me. He had left a tool here and I called him up to tell him about that. He also told me that he was no longer working with the company. The only objection I had with him was he brought his son with him the first time he came and as far as I'm concerned, if you're working, you don't need to be a babysitter, too. They were good. He came out the other day to finish the job. I work from home so it was not a big inconvenience for me.
    - Carmen W.
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Handyman Services in Lone Tree

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