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Locksmith reviews in Livermore

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    Tom was very nice, knowledgeable and professional and arrived at our remote location as scheduled and promised.  Not many locksmiths were willing to travel outside of town or charge a reasonable price.  Tom was a rare find in this regard.

    He addressed re-keying the 6 lock cylinders (think handle and deadbolt) from the "deal" we purchased but also 4 additional cylinders, which comprised 3 lock styles in all.  Tom went above and beyond by not charging to create a master key for 6 of the locks in order to re-key them, for which the prior home owner failed to leave / provide any keys.  He also found and fixed at no additional cost 3 deadbolts which did not function properly due to door jam issues.  All lock were lubricated.  Tom provided per our request 6 key copies for each unique lock style (3 in all).

    Thanks to Tom we are glad to now have our remote home securely keyed to avoid any legacy key issues. 

    Note:  We learned that you must have an old key for certain type locks, such as the KwikSet Titan Series, in order to re-key them.  Please let your locksmith know in advance if you do not have the original keys.  We did not know this, nor realize we did not have the keys, but Tom was very kind to cover it all at no additional cost!


    - Mike H.
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