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CASTLEGATE

Angie's List since December 2008

F Rated | 1 Review

Description

COST DETERMINED BY JOB....

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Hooked Up

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Hooked Up

Hooked Up is your premier source for all your low volt and home entertainment needs. From equipment sales of all the major brands, to final, meticulous installation of your project. We take great pride in our work and guarantee every customer's satisfaction. We are your best choice bar none. The owner is not some handyman. He is a college graduate of the advanced electronics degree, applied science. But more importantly, a video and audiophile. At Hooked Up, we are always happy to address any questions or concerns you may have before, during, and even after we are gone. Over a decade of happy clients, labor discounts, price matching, free delivery, free support, professional, A+ BBB rating, multiple Angie's Super Service Award recipient, full warranties, fully insured, satisfaction guaranteed, locally owned / operated, and the list goes on! Thank you for considering Hooked Up to get your job done. And get it done right. HookedUpDenver.com 720-284-7978

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Verified Reviews

A few reviews for this pro…

F

RATED

12/26/2008

Since the install we have had a few glitches which calling either CastleGate or the monitoring service they use, Monitronics, handled the matter. However, over the Christmas holidays our alarm went off two nights in a row at about 3-4am. After about 10 minutes we managed to disarm the alarm the first night, only to later find out ourselves that one of the window contacts had faulted. It seemed cle...

DESCRIPTION OF WORK
In our newly built home we contracted with Castle Gate Security in January 2007 to install a monitored burglar and fire alarm system. The original sales person, John Wrzesinski, gave us a fair price and an excellent system. It was installed and explained to us in detail. We signed a three year contract for monitoring and service which also included a lifetime service plan limiting the service call trip charge to $30. The install and initial service was great. Based upon my good initial experience, we had CastleGate install a lighting and audio/video control system. This install was a nightmare and the system is still not 100% functional. I gave up on that part of the company. But it left a bad taste in my mouth. That will be described in another section for audio/video system installations.

CATEGORY home security systems

Services Offered

HOME THEATER, WHOLE HOUSE AUDIO/VIDEO, LIGHTING DESIGN & CONTROL, CLIMATE CONTROL, SECURITY, HOME NETWORKING, CENTRAL VACUUM, HOME AUTOMATION, PROFESSIONAL DESIGN & ENGINEERING SERVICES, DESIGN ASSISTANCE AND IMPLEMENTATION/CONSTRUCTION OF CUSTOM HOME THEATER; LOW VOLTAGE AND RESIDENTIAL TECHNOLOGY SERVICES FOR HOME BUILDERS.

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