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Home Improvement reviews in Larkspur

  • F
    AWFUL! DO NOT USE THIS MAN!!!! We contracted with Lane DesGeorges in August of 2018 to rebuild our deck. We signed a contract and gave Lane our deposit to start the process. First issue was he took well over a month to turn in the paperwork with the county and then lied to us saying it was not ready when WE had already got the paperwork from the county. Second issue, in September we could not get Lane to call us back. Weeks go by, nothing. Final he text us claiming his truck burned down. Continue into October and still no progress. Again many attempts were made by us to contact Lane and we got no response. Then, again, via text he claimed his girlfriend had died and that was the reason he had not been in touch. We fell for his lies again. Third issue, Lane NEVER answered phone calls from us trying to find out a start date or any information. This was a constant issue. Now into November he agreed to meet with us at our home to discuss the contract. He came out and gave us a sob story about how he's is losing business and needs more money to start the demo. He does come and demo and we give him more money. He had us order over $18,000 in material. The material arrives and we anticipate starting the building of the deck. Again weeks go by with no contact and unanswered calls from us to Lane and no deck on our house. On December 15th 2018 Lane sends us a text stating he WILL NOT finish our project for various false reasons and furthermore WILL NOT refund any of our money stating he is filing bankruptcy and he expects legal action from us. Written words cannot explain our anger and frustration on so many levels with this man. Our home remains deck-less with no access to either our front or back doors to this day because we are having a helluvuh time finding anyone to clean up his mess for a decent price. We can only hope that he did in fact file for bankruptcy and that his business folded so that he can not to this to anyone else! But he has probably lied about that too.
    - Felicia J.
  • A
    Everything about our experience was excellent: Malia's knowledge and ability to listen to our needs and give us great options, quick turnaround, excellent installation by Mike, great quality products, and top customer service. Highly recommended!
    - Hannah K.
  • A
    I really like it. The owner is very personable. He comes in, talks to you and makes sure you're satisfied with what you want. His crew is prompt, polite, doesn't stand around, and they get right to work. It was an awesome experience both times.
    - Sarah H.
  • A
    Jeff Krause was fantastic. He was punctual, professional and extremely thorough. He took the time to answer all of my questions and the report I received from Axium was by far the best home inspection format I’ve ever seen. I would highly recommend using Axium for your home inspection. Get Jeff if he is available. Even the office staff was professional, courteous and got me scheduled at a convenient time. They even beat the price of the other inspectors I spoke to.
    - Neil C.
  • A
    Cliff is the best painter I've ever hired - and I've hired a quite a few. He shows up ON TIME. He finishes ON TIME. And he does GREAT WORK. If you want a truly professional paint job, hire Cliff. I'm already lining up more projects for him for later this year.
    - GALE K.
  • F
    HORRIBLE!!! This guy tries to sell me on additional services and tells me his people focus on quality not time....I finally agreed and set up a time....three voice mails and many emails later...the jerk hasn't shown up! STAY AWAY!!!
    - Michael M.
  • A
    Great. Staff was friendly and professional. Got an appointment the next day for a tech to come out for estimate. Door and opener were selected and ordered. There was some confusion with install date but they were quick to make it right with a discount. We are very pleased with our new door and garage opener.
    - Barb W.
  • A
    Michael and his team came in and really helped us out. Houdini's Drywall Magic removed ALL of the damaged drywall, checked rough walls for any pipe and wire damage, in some cases re-framed portions of ceilings and walls, built out uneven areas, turned basic walkways into beautiful arches, hung new drywall that passed the first inspection, and finished out the job with tape/mud//texture and even primed and painted. The amount of work that was done by Michael and his team was incredible and there are now aspects of our home that we only thought would happen in a dream (like the AMAZING arches). Since the completion of the drywall work, we have had contractor friends in our house and they ask for Houdini's number because they can tell just how great and unique the work is. The photos attached are before and after photos of some of the areas in our home (including what the first failed drywaller left us with). The cost of the project was high, but was worth every penny, and I honestly do not think we could have had anywhere near the same quality of work done by anyone else for that price.
    - Moe G.
  • F
    Needed a complete new garage door and opener. I first contacted the website for quote request. Nothing!! Then called Castle Rock number. Talked with a gal told her what I needed. She said she would give my number and someone would contact me. Nothing!!! Waited a week and a half to hear from someone. Never heard from them. So I give them a Big "F".
    - Barb W.
  • A
    The crew showed up on schedule and finished on schedule. They did a great job. The house looks brand new. Pat checked in frequently and resolved all issues quickly. I will use this company for all of my future projects.
    - GALE K.
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Home Improvement Services in Larkspur

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