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Auto Repair reviews in Lakewood

  • F
    Such a heartbreaking experience with this company. After confirming the vehicle���s availability status I made a same-day appointment to come in and sign papers to purchase the vehicle as I live about 2 hours south of the dealership, financing was already set-up as it was a promise that if it was set-up the whole ordeal would take 60-minutes or less. I showed up at the time of my appointment only to find out that they were already in negotion with someone else when I got there. All 3 managers were told of my purchasing appointment that morning and made sure the car was pulled up, keys at the desk, and ready for me. I feel that my family was used as leverage to hurry up a sale for a walk-in purchaser. I notified the sales manager I was here for my purchasing appointment of the specific vehicle about 45-minutes prior to confirming the paperwork had just been signed, couldn���t he have notified that potential buyer that they messed up & stopped it before the paperwork began? Where is the integrity? All the GM, Sales Manager and Director of Business Development (whom set up my signing appointment) could say was sorry, with very little remorse. I was told on Saturday, when I first inquired about the availablity of the vehicle, that they are a family run shop that is very honest and happy to work with us. I feel that was a blatant lie and my soul feels robbed of my family���s time, energy and faith in customer service and humanity. Of all the managers, and then some, who knew we were coming to sign & prepared the vehicle for us, no one bothered to call us to see how far away we were, if we were still coming, etc. because they had another person interested. We were not given any courtesy or genuine remorse from all involved at this dealership. Beyond terrible experience.
    - Jeremy M.
  • A
    Coloradoland Tire & Service
    They do the work in a timely fashion. We had to have something done that is hard to do on your own. In the past they have diagnosed stuff, and fixed it in a timely manner. It is expensive, but I don't know about the price because I wouldn't take it to anybody else.�� I have had no problems since. I would absolutely use their service again.
    - Merrell S.
  • A
    Strictly Ray's
    It was expensive. Ray's is more joking, but much more casual.?It's not your big box corporation with uniforms.?It's your neighborhood grungy, a little bit dirty. So for that atmosphere, and giving me a hard time teasing me about my car and stuff, it was very professional; but not as professional as you'd expect from a nationally known provider.? For their style, I give them an A on professionalism.?
    - Mark L.
  • B
    Peak KIA
    Was early for my appointment was out of there in 10 minutes with a loaner car. Great staff and the if you do have you wait great waiting room, Always does good work and contacts you before any work is done.
    - Kenneth L.
  • A
    Groove Toyota
    They did a fine job. They did it within the time they said they would. They washed the car. I have no idea. You are kind of stuck. Toyota batteries aren't something you can buy from Sears, or from Triple A. A Prius at least. Its a special battery. You have no choice. It seems to be fine. We have, we will use them again.
    - Larry M.
  • F
    Phil Long Ford Of Denver
    I paid 2k for work they said I needed. I kept have major steering issues after their work was done. I even had to pull my trailer home from Crested Bute with no power steering because of their work. After 4 visits their shop manager finally got involved and was a simple wiring issue. The mechanics don't know what they are doing and only want you to break out your wallet.
    - David W.
  • A
    They have an express service. If you don?t have an appointment, you can just pull in, for having a problem and they can either diagnosis it on the spot or sometimes fix it or make an appointment for you to come back. I like that. They are very professional. I like to go and look at the cool new cars while they are working on my old beater. You can have free wifi, watch TV, if you feel compelled to. They?ll have coffee and tea and whatever, they treat you like a guess. It?s very nice. 

    They?re a little pricey. I?d give them a ?B?, because they?re a dealership they always charge more. I would grade quality an ?A?, or I wouldn?t go back.
    - Valerie A.
  • A
    It's always a pleasure dealing with Mike and his technicians. They are thorough and extremely professional. The job was completed quickly when the parts arrived(specialty adjustable shocks), and the price estimate was spot on. A couple days later I noticed a spot of coolant under the truck and envisioned a major repair expense of water pump or engine head replacement(due to horror stories I read on the internet concerning the tendency of the heads on my particular hemi engine to warp). Mike's technician diagnosed a simple thermostat and gasket replacement which fixed the problem completely. Never a problem with Merrill Auto Electric's work, they know what they are doing and are honest about it. Cheaper than a dealership without the sales hype. I highly recommend Merrill for all auto service needs.
    - Don G.
  • C
    Fisher Auto dba Fisher Honda dba Fisher Kia

    I actually was not happy with the service. I don't think they did a lot of what they were supposed to do. The reason why I said that is because the service was supposed to take two and a half hours and it took 45 minutes. I think they only did the oil change. On one hand I was happy that they finished early, on the other hand they couldn't have done the whole service. The service advisors were very responsive.

    - Holly A.
  • A
    Firos Auto Service
    He was great. He has great customer service. He is very clear on briefing about the work he is going to do on your car. As always, I get my car back in the shortest possible time. He is quite fair.I  will definitely use him again.
    - Melissa T.
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Auto Repair Shops in Lakewood

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