Find Top-Rated Johnstown Dog Groomers

Dog Grooming reviews in Johnstown

• F

  Happy Trails Pet Spa & Resort

  I took my dog in for grooming. I had never used Happy Trails before. I asked for a short shave. 
  
  
  
  After they were done they, some women who worked there, told me that they had "nicked" my dog and had put coagulant powder in the nick and glued it. 
  
  They also told me that the groomer had never done this before. She told me that the they hadn't even noticed the wound until they had started to bathe her. Evidently they didn't bathe her afterwards because she still smelled bad. They were worried that the cut would get worse I suppose. 
  
  
  
  They offered not to charge me for the grooming session. How nice of them. 
  
  
  
  I have groomed my dogs and cats myself. I have nicked them, I know the difference between a nick and a major skin break that requires staples or stiches. 
  
  
  
  They hadn't nicked her at all. Her cut was about a half inch long. My dog is only 6 lbs so this was a major laceration on such a tiny animal. 
  
  
  
  My dog is usually wagging her tail after other groomers finish her. She wasn't this time. Her tail was between her legs and she was scared and shaking. 
  
  
  
  I was upset and asked them what I should do if if I felt that I needed to take her to a vet. The women told me to bring any paperwork back to them and they would work something out. 
  
  
  
  I waited a few hours and decided to take to the vet since the laceration was opening up and bleeding. 
  
  
  
  The vet told me that Happy Trails had superglued the cut and that it was separating. She said that she as going to clean it up and try super gluing it again instead if stitching or stapling it. She wasn't sure if it would hold, and told me to come back if it started separating again.This cost me $100. 
  
  
  
  I took the vet bill back to Happy Trails and left them with a copy. 
  
  
  
  The next day, the owner called me, it was a man who I had never met before. He asked why I had brought the vet bill back to them. He informed me that he was not going to pay for any vet bills at all, that they had done nothing wrong, and that I was on my own. 
  
  
  
  Three days later the cut had opened up to the point that it was getting infected. 
  
  I took my dog back to a vet where they declared that the wound had become infected. I opted to have her stapled instead of stitched since they suggested that we try that first. So far so good, it has only been a few days though. This trip to the vet cost me $240. 
  
  
  
  I called the owner again and asked him if they were going to do the right thing and pay for any vet bills. He was on speakerphone with the woman who had given me the runaround. She repeatedly lied about the whole situation. She denied saying that they had glued my dog. She denied saying that I should bring any vet paperwork back to them for compensation. She denied everything I told the owner. 
  
  
  
  He, the owner, still refused to offer any compensation for Happy Trails part in the injury, and treatment of my dog. 
  
  
  
  I will never use Happy Trails again. Their lack of honesty and integrity was appaling. Their lack professionalism, both in grooming and in business, is self evident. 
  
  
  
  If you care about your pet, go somewhere else.

  
  
  - Mark D.
• F

  Happy Trails Pet Spa & Resort

  I took my dog in for grooming. I had never used Happy Trails before. I asked for a short shave.
  
  After they were done they, some women who worked there, told me that they had "nicked" my dog and had put coagulant powder in the nick and glued it.
  They also told me that the groomer had never done this before. She told me that the they hadn't even noticed the wound until they had started to bathe her. Evidently they didn't bathe her afterwards because she still smelled bad. They were worried that the cut would get worse I suppose.
  
  They offered not to charge me for the grooming session. How nice of them.
  
  I have groomed my dogs and cats myself. I have nicked them, I know the difference between a nick and a major skin break that requires staples or stiches.
  
  They hadn't nicked her at all. Her cut was about a half inch long. My dog is only 6 lbs so this was a major laceration on such a tiny animal.
  
  My dog is usually wagging her tail after other groomers finish her. She wasn't this time. Her tail was between her legs and she was scared and shaking.
  
  I was upset and asked them what I should do if if I felt that I needed to take her to a vet. The women told me to bring any paperwork back to them and they would work something out.
  
  I waited a few hours and decided to take to the vet since the laceration was opening up and bleeding.
  
  The vet told me that Happy Trails had superglued the cut and that it was separating. She said that she as going to clean it up and try super gluing it again instead if stitching or stapling it. She wasn't sure if it would hold, and told me to come back if it started separating again.This cost me $100.
  
  I took the vet bill back to Happy Trails and left them with a copy.
  
  The next day, the owner called me, it was a man who I had never met before. He asked why I had brought the vet bill back to them. He informed me that he was not going to pay for any vet bills at all, that they had done nothing wrong, and that I was on my own.
  
  Three days later the cut had opened up to the point that it was getting infected.
  I took my dog back to a vet where they declared that the wound had become infected. I opted to have her stapled instead of stitched since they suggested that we try that first. So far so good, it has only been a few days though. This trip to the vet cost me $240.
  
  I called the owner again and asked him if they were going to do the right thing and pay for any vet bills. He was on speakerphone with the woman who had given me the runaround. She repeatedly lied about the whole situation. She denied saying that they had glued my dog. She denied saying that I should bring any vet paperwork back to them for compensation. She denied everything I told the owner.
  
  He, the owner, still refused to offer any compensation for Happy Trails part in the injury, and treatment of my dog.
  
  I will never use Happy Trails again. Their lack of honesty and integrity was appaling. Their lack professionalism, both in grooming and in business, is self evident.
  
  If you care about your pet, go somewhere else.
  
  - Mark D.
• B

  VCA Fort Collins Animal Hospital

  Repro Services were fantastic. The vet' trustd i my knowledge a as out of te country and needed mdicine for my girls. We did progesterone testing, and surgcal implantations. Unfortunately they did not work.
  
  - Allene H.
• A

  VCA Fort Collins Animal Hospital

  We had been trying to freeze my 'boys' sperm for the past 4 years without success (another clinic). Dr. Heather Steyne managed on the very first try. When we found some 'irregulatities' upon doing an ultrasound, we scheduled surgery.... unfortunately, he had Cancer and i had to make a decision on to let him go at that time. Dr Steyne and Dr. Arthur were so wonderful to me in my time of need, as well as the rest of the staff. Since this time, we have become a 'family' and i totally trust what i am told i need for my animals. We have also developed a great friendship as well. One of the wonderful 'gifts' of this practice is that they do not treat me as a bumbling fool. I have bred dogs for 30 years, and am also a past L*D nurse. They do not talk down to me, but include me in the decision making. Yes, they have to take their Insurance and Practice Procedures into affect, but they do try very hard to accomodate the client. AND MY ANIMALS LOVE THEM!!! Well, all except my kitty.........but she only likes me anyways!
  - Allene H.
• A

  Advanced Animal Care of Colorado

  Excellent, Tina, the groomer, was patient, thorough and provided our dog a very good experience for his first time at the groomer.
  
  - Darren H.