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Appliance Repair reviews in Hudson

  • D
    Big Mikes Appliance Repair & Hvac Inc
    On October 28th, 2009 I called your company again requesting to speak to the owner. At this time I spoke with a gentleman identified as ?Mike?. I explained that fact that I had made numerous attempts to gain an invoice, billing, or faxed document, without results. I further related to Mike that I had conducted inquires with other repair companies. All of the companies had advised me that a ?3 in 1? is a cheap and quick fix, which should never have been conducted on a refrigerator of that age or quality. It was further told that the ?3 in 1? is a part that looks like a small can, which is valued at approximately $15.00. Other companies advised that their agencies don?t and will not utilize a ?3 and 1? part. The ?3 in 1?was explained as s a bypass unit, wired into the wiring harness, which may lead to damage to the units compressor. All companies polled advised that they believe the proper repair was to replace the refrigerators starter. The ?3 in 1? should be removed, replacing the wire harness and the starter. Mike, who answered my concerns in a condescending and indignant fashion, told me that he would obtain the necessary documents requested and look into the matter with an answer by November 2nd, 2009. This letter was drafted November 9th, 2009 without further communication from Big Mikes Appliance Repair & HVAC. At this time I have found that Big Mikes Appliance Repair is neither dependable nor honest, but may be incompetent and malicious. I want the receipts as previously requested and the refrigerator unit to be properly repaired. It is for these reasons that I wish to inform this company?s management, owner, CEO(s), and or executive staff, that should I not receive attention on this issue in a timely matter I intend to pursue and report this complaint to other agencies.
    - DONNA B.
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Appliance Repair Services in Hudson

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