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Storage Unit reviews in Gunnison

  • D
    They have raised my rent from 207 to a now 228.00/per month WITHOUT contacting my thirty days in advance as is required in the contract I signed with them. U-store it also has violated colorado state law by not adhering to a Colorado Rider stating that they can't put a lock on the unit until the unit is five days over due. The company advertises that they are supposed to be the lowest price avaliable and that they will match any price that is lower. I was looking for another storage facility to rent in and came across a u-store it ad where their price was only 120 for the size unit I have (10x 20). I have submitted a copy of this ad to my site manager Ben, and asked for a callback regarding this price, because after all I would think that they would do a price match Especially with another u-store it, and then I spoke wtih a gentleman who worked in the office at the site as well, giving him a SECOND copy (from the one I sent in with one of my payments), and asked for a callback from the site manager and have received NO call back. I have been asking for a callback on this for a couple months, as I have even reported them to the better business bureau, of which they haven't responded to that complaint, and the bbb has sent them the complaint now I believe three times. I know times are hard for everyone, but I am willing to accept even a smaller price drop, as my rent is now 228.00 a month, as opposed to dropping the rent to 120.00. but no one will even talk with me about the possiblity of a rate change.
    - Marcie S.
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Storage Units in Gunnison

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