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Auto Store reviews in Greenwood Village

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  • Keep in mind that the following work was done on a "brand new 2008 van". When paying the $1200 for a poorly installed Viper Alarm System and other misc. work, the store manager strongly advised me to purchase a 1-year product warranty for the alarm system. I implied that the alarm should have a manufactuer warranty. He still insisted that I purchase an extended warranty, then explained that the Viper alarm system only comes with a 30 day warranty. (Talk about high pressure sales). The store manager did not know I researched this prior, and the Alarm manufacturer provides a full 1-year limited lifetime warranty, amongst other theft protection guaranties upon purchase. The interior cargo lights I had them install were not wired in correctly, as I originally explained in full detail to the store manager, in person and to another sales associate by phone the following day. The rocker-switch for automatic locks that they installed was a window switch from an auto parts store for a '74 Ford LTD that they mounted almost 45 degrees crooked on the dash area. This window switch that they installed as a lock switch only functioned half the time. This was pretty ugly work for a "BRAND NEW 2008 VAN", see attached photos. It took 3-1/2 days to install a Viper Alarm System, 1-light switch, 1-lock switch, 2 Interior cargo lights, stereo deck and 4 Lock actuators that was promised to only take one full day. The time they took with my only business service vehicle, versus what they promised, was very costly to my business. I lost 2 days of work and those customers I had scheduled, lost forever. My fear of this company's service resorted me to having all of the above work repaired and re-installed professionally by another company for $800. This work leaves an exposed rough cut hole on the dash from the original window switch they removed, yet it still looks better than the switch they originally installed. I have now spent over $4000 on my 3 other personal vehicles by a different company that I am very pleased with.
    - ROSS W.
  • I think their service was just kind of mid grade, kind of robotic, not that much personal innovation there and I think it is very generic. I felt good they had what I needed.
    - Kirk S.
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Auto Stores in Greenwood Village

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