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Moving reviews in Golden

Real People ~ Real Reviews ~ Real Results

  • We moved our multi-generational family from a large home into an even larger home. Brian came out and spent almost 2 hours looking thru our home to come up with a plan and an estimate. Because of the amount of stuff and furniture, he recommended using his entire crew, including himself. That would be 9 guys and 3 trucks. The day before our date, they called to confirm that they would be there around 8:00. They showed up promptly and we did a quick look at everything to move. Their guys all have strength and know how. They did a spectacular job and were done sooner than Brian had thought. We have used them before and we always recommend them to anyone who needs movers.
    - JAMES M.
  • Lifesavers! After multiple moves in the last few years, I decided I didn't want to deal with the hassle of moving myself. These guys were so professional, careful, thorough and quick. They went above and beyond to make it as stress-free as possible for me. Highly recommend!!!!!
    - Michelle T.
  • Because we were moving it out of a walkout basement, it had to be moved over grass and uphill. We had a couple of weather delays over concern about the soft ground. When we finally had a good day, 3 guys showed up with a truck and a specialized dolly. It was difficult to get the safe to the street and it took a lot of work and muscle. The delivery to the new house went easier. They completed the job without any mishaps. We were very pleased at how well they did.
    - JAMES M.
  • WORST MOVE EVER! Company under-bid/estimated cost of move and then charged MORE than the highest comparable moving bid! A/K/A "bait and switch." What could we do - they had already started packing and already had our possessions! Also, Presidential Moving hires mere contractors for the actual move and they are NOT company employees. In this instance they were Russians as both the Packer team lead and semi-truck driver. The Russian semi-truck driver was particularly rude to his unloading contractors who were local Arkansas citizens and DID NOT EVEN ALLOW THEM A LUNCH BREAK, also, the unloading was done in an unsafe manner for the as the semi-driver kept urging the local Arkansas unloading contractors " hurry ," and later that day told them that HE WOULD NOT PAY THEM FOR THEIR TIME AFTER 5:00 p.m. even though the job was not finished! My husband ended up covering the unpacking contractors time after 5:00 p.m. to get our furniture and possessions unloaded from the semi-truck. Lastly, packing and unloading appointments were late or missed without even a phone call to notify us.
    - Linda L.
  • I chose Move Masters based upon a recommendation from a close friend, their on-line reviews and their quick response to my initial call. Anyone who has moved knows how stressful it can be, juggling everything from changing addresses to packing and unpacking and everything in between. I have moved 6 times in the last 6 years, 2 of the moves were long distance and I used a different moving company for each move. My Move Masters experience was the best by far; their customer service, responsiveness and professionalism are definitely a cut above the rest. The bottom line is that I recommend them without hesitation!
    - Robert C.
  • Movemasters is the only moving company I contacted that came to my house to give me an estimate. They also delivered flat moving boxes and supplies to me door free of charge. On move day, they arrived on time with an additional truck, just in case. All the movers were professional and courteous. They worked very efficiently and emptied a 3-bedroom house in under three hours. They placed the furniture and boxes in the new house per my request and did not leave until I was completely satisfied. Movemasters is truly the best moving company I ever hired and I will definitely use them again!
    - Marc D.
  • Excellent Devon, Rudy, Angelo, Jake, Lawrence were the best at seting up the new house. Devon, Rudy, Riego, Mikey and Justin S did the impossible and gother everything into two trucks. I would want this team again for anyour future moves. What PROs.....
    - Lyle R.
  • My first encounter with Terrin, he was patient and cared to ease my mind about the move. The first move was fine. The men showed up, loaded quickly, and got to the location when they said they would. They unloaded quickly also. The second move, Terrin, his son Terry, and his friend Richard worked on my move. Terrin did an excellent job of wrapping up all pieces of furniture so they were safe and secure. He pointed out places where the furniture was delicate and needed some reinforcement. Terry and Richard loaded in Denver and unloaded to both the condo and storage unit in an amazing speed without banging up anything. I got my security deposit back for the move in Illinois, and once the move was over, they made the anxious experience actually fun.
    - Susan K.
  • Excellent job. On a Denver to Austin move, everyone at Square Cow did their best to make my move a success! The process was easy. The company is straightforward in their estimates. Each packer/mover was polite, respectful, and took care with their work. As I've unwrapped, the packing crew did a great job of protecting things. The load/drive team was exceptional and took excellent care of protecting door jambs and floors at both houses. Shout out to Joseph and Andrew for really stellar service and attitude on a long drive. Great job guys!
    - Melanie S.
  • To start, they were great. They showed up on time and move all of our furniture out and the movers were very professional. We stored our furniture in their pods for three months thinking everything we going smooth, but when we moved into the new house, that's when everything went downhill FAST!! They first gave us a time of 3-5pm to be at the house to unload. At 4:45pm I received a call that they were still loading the truck. They finally showed up at 7pm...with only 5 of our 7 pods. They then tried to tell me that it took them 10 hours so they charged me for the entire time! How was it 10 hours when you didn't even load all my stuff! I was then informed that they couldn't find our other 2 pods. It took them 4 days to "locate" the lost furniture, which they also told me were in a pod that was marked "empty." In the meantime, as they were searching for the pods, the lack of communication was unbelievable. I never would get an answer to my phone calls, but instead a text back. They finally found the pods, or what I thought, and delivered. Behold...not all was there! They then had to go back and find the rest. After another few days of no communication, I finally found out it was found. They said that it was loaded on the truck and would be delivered. Three days later, after numerous phone calls, the furniture arrived. All except a few items. Some pieces I can live without, but one crucial piece of furniture was missing. The chaise lounge cushion to my couch! This basically deems the couch useless, as it is the largest cushion! I called and talked with Leslie about how to get money back from this move from the time, stress, and not all being delivered. She said that she would talk to management and get back to me. That was about 2 weeks ago, and now they won't answer my calls or return my messages. This company is shady and VERY UNPROFESSIONAL!! I am now going about other means to rectify the situation we are in. If I could give ZERO stars, I would, but unfortunately you have to mark one at the least. I do not recommend anyone use this company!!
    - Grant B.
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Moving Companies in Golden

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