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Find Top-Rated Glendale Auto Body Shops

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Auto Body Repair reviews in Glendale

  • C
    Ultimate Auto Body Werks
    I got my car back a few days ago and based on the quality of the work I am going to edit my initial review from 1 to 3 stars. From what I can see, the work was done well. It looks brand new again, the paint matches perfectly, etc. Alexa also made some efforts to make up for the delays and wait, which were appreciated. Based solely on the work done, I would leave a 5 star review, however, the communication and process was terrible and the reason for my initial 1 star review and an averaging of 3 stars. Throughout the process they did very little to initiate contact to let me know of the status of my car. I had contact them first to find out any information and when I did the only person that was able to give me any information was the manager, Alexa, and if she was not around it was rare that she would return the call even after being told I would get a call back and updates. The biggest problem, however, was that when I did get information it was often incorrect. My original review went into much more detail, but long story short, I was told that supplementals were submitted days before they actually were and during that time I was also told they were waiting on the insurance company, and they implied that other delays were the fault of the insurance company. This makes it difficult to trust them when they tell me it was done as quickly as possible (it took 2 weeks to even submit the supplemental to the insurance even thought the initial estimate was an 8 day job). It may have been done as quickly as possible, I don't know how long these kind of repairs typically take, but when I was given misinformation on multiple occasions and not kept in the loop on anything that was happening, it makes it difficult to trust them.
    - Todd H.
  • A
    Addison Auto Repair & Body Shop
    They are very friendly, pleasant, and nice. There is also a lovely waiting room and they even allow pets. Their price was reasonable and a little cheaper than a provider in the area. They are all wonderful and terrific!
    - Carolee B.
  • A
    Global Collision - Denver
    It was excellent. I worked with Daniel and he called and let me know what they had found. He kept me up to date on what the repair was taking and was very prompt about returning the car and returning it completely clean. We have used them before and we've gone back because we had such great results. In this case I think you get what you pay for.
    - Tracy L.
  • A
    ABRA Auto Body & Glass - Cherry Creek
    Excellent job, done when promised.  Excellent customer service.
    - Elizabeth L.
  • A
    Addison Auto Repair & Body Shop
    They provided a great service.
    - KRISTY M.
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Auto Body Shops in Glendale

Companies below are listed in alphabetical order.

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