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Auto Service reviews in Fruita

  • F
    Western Slope Auto
    I had an oil leak and manifold had to be removed; they wanted over $2000 for this work; i declined to have it done here. I took to another certified mechanic and the total charge was only $290! Get more estimates before having work done here!
    - Debbie P.
  • D
    Western Slope Auto
    Upon going to my work truck to drive to work one day, I found that the truck was completely dead. After checking the battery (full), I noted that there was no power whatsoever to the vehicle. So, I called the service department at Western Slope Auto. I explained the issue to the lady who answered and was told that I needed to get the vehicle in to the service department - they had no in-house tow service but that I was free to call the tow service that they recommended. If the trouble was a warranty issue (the truck only had approx. 27,000 miles on it) the repair and tow should be covered.
    So I call the tow company, the truck is towed in (about 10 miles) and later I hear from the service advisor that they have diagnosed the issue as a bad Body Control Module. They say it���s covered under warranty and that and the tow will be covered. They also tell me that there is an ABS warning light on and ask if I want that fixed. I approve and they fix that.
    By the end of the following day, the service advisor calls back to say it���s done. Bill for the ABS issue (not warranty) comes to $60 - and by the way, because it's a and quot;fleet vehicle,and quot; not personally owned, the $150 tow is not covered, so the total comes to over $200. and quot;Shouldn't the tow be covered since it was an expense due to a defective part,and quot; I say. The service advisor repeats that it isn't covered. ���I have been told now two or three times by the service department that the tow would/should be covered,��� I say. ���Sorry,��� was the reply. I ask to talk to his supervisor. Later, the supervisor calls me and tells me the same thing. So, I ask to talk to the service department manager. I am told he (Kevin Wade) will call me. After waiting four days for Wade to call me, I decide to cut my losses, pay and get my vehicle back, which I have now been without for almost a week.

    Update 03/25/14: Service Manager called today and stated that the tow fee would be covered and that his employees had incorrectly charged me for the tow. $150 has been refunded.
    - Ed M.
  • A
    All the work was done on time and could not be any happier with the job. Fuoco's Nissan repair has always done a great job in repairing both my Nissan Maximas'. The price quote of the repair that Ed gave me prior to the repair was almost spot on.
    - Frank B.
  • A
    Glen was very helpful and knowledgeable explaining what was broken in my 1999 Ford F150 automatic transmission. They rebuilt it and I have a good warranty. They do a recheck in 15 days also to look for leaks or burnt fluid. I love the change in the way my truck shifts with the upgrades they added.
    - Kathy F.
  • A
    Simpson Brothers Garage
    Ron was helpful and seemed very knowledgeable.  He got my wife's car right in the next day and was able to fix the problem.  They also suggested additional work, which I did not elect to have done.  Communication seemed a little lacking.  They were supposed to call my wife to come pick up the vehicle.  Hearing nothing from them, she called and was told that the vehicle was done.  Price seemed a little high.
    - Ed M.
  • A
    Grand Junction Chrysler Jeep Dodge Inc
    They always give us a really good estimate upfront and they won't do anything unless they call us. Their prices are in the ballpark with everybody else. They follow up with phone calls and on the internet to make sure my appointment is set when I want it.
    - Mary Jo W.
  • A
    I was able to drop off my trailer early in the morning - I have a rather difficult working schedule and they were able to accommodate me despite that. My only complaint was there was a lack of communication - once I dropped off the trailer, I had to call to see when it would be ready. Other than that, I was very pleased with the service I received. Pick up went great and the staff was extremely friendly and helpful.

    - Erika M.
  • A
    I was going through another dealership. They sent me a sticker so I showed it to PRO CHRYSLER JEEP and they offered me a lower rate on a better vehicle. They are good. They worked everything out real easy. We financed through our bank and they communicated well with them.
    - Paul A.
  • A
    Western Slope Auto
    Chris was so professional. I told him about the problems I'd had with another dealership. Right away, he found us a 2000 4WD pickup with only 76,000 miles in primo condition. My husband couldn't get away from work to test-drive it, so he said, let's just drive over to him then. So we drove over to my husband--15 miles away--and let us drive it. It was pulling a little to the left, and Chris said that we could have the tires aligned by their company for free and he gave me a voucher. They also said we could get the first oil change for free--on a used vehicle! They were very honest in all of the financial matters. I recommend anyone in the Grand Junction area to go see them!
    - Tracy M.
  • A
    D & G AutoCare
    They were very careful with our vehicles, work was well done, and they took the minivan on a test drive to be sure that it drove well and was safe.  They offer warm chocolate chip cookies, gourmet coffee and a clean, comfortable waiting area.  Their website also has coupon offers and they texted me with updated offers following my initial visits.  We were pleased with the service and the people.
    - Cynthia R.
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Auto Services in Fruita

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