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Find Top-Rated Evans Auto Repair Shops

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Auto Repair reviews in Evans

  • A
    Everything was great!! They preordered my transmission and called me when it came in. the work was done in the time frame they gave me. They have done work for me in the past and i have never had a bad experience. Their prices are reasonable and the quality of work done has always been top notch. This is the place to get your truck worked on in Cheyenne.
    - James R.
  • C

    I explained that my car had died right off the highway at Dearfield, CO and that I needed it towed and inspected (I suspected it needed a new fuel pump).

    I asked for the approximate cost of a fuel pump change for my model of vehicle, for which I was told $400 - $500.  He did say that he was kind of shooting from the hip and wasn't entirely sure at the moment.  I told him that was a steep price, so he said that if I used their service, he would do the towing for free.  I said okay.  I then mentioned that I would have to walk quite a distance to get the key to the van over to him (I work at UNC), so he promptly offered to pick up the key using their valet service, which I think was a great display of professionalism and value.

    However, after the towing had taken place and I got a call from them, it went downhill:

    First of all, they apologize that they didn't realize how much the towing service would cost them.  "That's a long way to tow!" was the person's exact words, to which I responded "Yeah, but I told you how far it was to begin with."  He apologized that he would just not be able to cover the entire cost of the tow, which was supposedly $150, but that he would cover half (if I went with their service).  He then proceeded to quote me something around $700 for the fuel pump replacement cost.  He apologized for being off on his original estimate, but that he couldn't go any lower.  He said the part alone was going to cost them something like $400.  I explained I couldn't understand how it could be that expensive when I can buy one myself online for under $200.  He said he could go could knock the price down $100 for an aftermarket fuel pump, but couldn't go any lower. 

    At this point was looking at paying the $150 towing bill + $50 to tow it someplace else + approx. $500 to get the fuel pump replaced someplace else + extra time, or paying $75 for towing + $600 for the fuel pump at AAP.  I felt like they were taking advantage of the situation and trying to milk me for more a little more money than it was really worth.

    The biggest disappointment was them flat out not honoring their own offer to pay for the towing service when they were fully aware of what it would entail, and even despite the fact that they were off on their initial estimate of the repair cost.  In the end, they did a good job and did it quick, but the pump they replaced it with is a little noisy (I guess that's the drawback of the "aftermarket" pump I went with).  I have since gone to other local shops in town and have been more impressed with them, especially the pricing.


    - Esteban S.
  • A
    Has also done significant repairs to one of our vehicles. Over last 8 years serviced three (GM) vehicles at this shop, bought one of them there and will buy future vehicles there as well. They are courteous, competent and fair.
    - dale y.
  • D
    They had my car for a week before they even determined the issue. Then they started replacing items before finally determining it was the computer. Very costly and my car broke down again. I finally took my car to another mechanic who replaced the defective Catalytic converter.
    - Kevin H.
  • D
    We purchased this as a gift for our daughter. The purchase was easy, they provided us with a gift card, and let our daughter schedule an appointment when it was convenient for her. The staff seemed friendly. When we dropped the vehicle off the owner informed us she had a funeral to attend and we made arrangements to pick up after they closed. When we got into the vehicle we noticed part of the dashboard had not been dusted, the floors had white lent all over it even though it appeared to have been shampooed, neither the back seats or cargo area had been shampooed, and the stow-and-go areas were missed completely. It looked as though they did not schedule enough time to do a proper job. Instead of rescheduling because of the funeral they rushed the job and did it poorly.
    - Scott S.
  • A
    My experience was fine.  They were very good, very professional, very thorough and very prompt.  They have a lot of experience.  The quality of service was high.  They do a lot of little things like if I need a ride they get me a ride.  They will answer my questions.  All the way around they are top notch. Their price was competitive.  I have used them a lot.
    - Cynthia M.
  • B
    The insurance company recommended them.  They are very good.  He was very professional.  They are a part of Wise County garage.   I didn’t spend anything because it was all covered by the insurance.  I had a very good experience.  Their speed in completing the work stood out.  They took it in the morning and they were done the next day.  They were the cheapest and were $70 less than the other company.  The quality was very good.
    - Cynthia M.
  • A
    • They are really honest. We always have the fear of getting ripped off when we go for an oil change or a service. I feel comfortable with them. They always go over on everything with me. They are really quick. They were very nice. Their prices are within the reason. They are fun. They explain things to me if I don?t understand and show it with examples. They are very pleasant. I feel like they honestly care. They are just very nice. If I have to trust auto mechanics, they will be the ones. They are excellent.
    - jan h.
  • A
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    - Linda C.
  • A
    He was excellent.
    - Linda C.
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Auto Repair Shops in Evans

Companies below are listed in alphabetical order.

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