One of the workers driving his company truck hit me ON THE LEFT while I changed RIGHT in order to exit on the highway. The police officer said it was his fault and even considered writing him a careless driving ticket. THe member that was with him claimed to be the CEO and was NOT, then offered to pay for our damages out of pocket. Two weeks later while dealing with their insurance, those members lied and said I changed lanes to the left and hit them, which is IMPOSSIBLE since I was exiting RIGHT to see my fiancee's cancer patient father. They lied to the insurance companies and the police done remember after this long since a report wasn't filed.
I've spoken to and worked with three members of this company during this process and each of them has demonstrated signs similar to the those of children afraid of getting in trouble for making a mistake. They lied on multiple insurance recordings about the incident. This reflects poorly on their business as the employees are dishonest and self serving. THere is no reason to trust any of them, even the CEO. THey don't care about the people they hurt, they only care about their image, which is why they have persued us to remove our internet reviews of the dishonest members of this company. Unless the have a change of heart and make this right, I would never trust them in my home or business, and neither should any of you. I don't say this out of anger, these are facts. Avoid Reign of Fire.
Service Provider Response
In most case's a negative review can actually be a good thing! Bad reviews tell us things about our business where we may need to improve, it also gives us a chance to make things right with the consumer. This is our companies first bad review in 3-1/2 years, In this particular review the persons did not use our services at all but, were merely involved in a traffic accident with one of our employee's. Unfortunately, the police did not issue either party a ticket nor did they file a report. As the owner of the company, I told these people I would do what I could to help. The police were no help and after my employee's submitted they're testimony the insurance company refused to pay. I believe the only thing that would make them happy is for me to just give them money, regardless of what the police did, my employee's claim happened and what my insurance company recommended. These people have been harassing me and my employee's and have threatened to post as many bad reviews and tell everyone how dishonest we are, unless we change our story or pay for the damages. I don't think they realize our company also had repairs and down time that cost us a substantial amount as well. I have heard both sides of the story, it sounds to me that neither party was necessarily at fault here. I believe that they think they are in the right, and because we're a business, we have money and we should just pay up. This is not fair that someone can post a review like this, I've worked very hard to get this business where it is today, have put my blood, sweet and tears into my company. I know we are honest people and we provide a great service! I'm sure they are upset about the incident, I was as well! It's just a shame that Angie's List is refusing to remove this review. There is nothing I can do in this situation to make them happy, except for to pay them money that I don't believe is money owed to them.
