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Fireplace Repair reviews in Erie

  • A
    System Pavers
    From start to finish our experience with System Pavers was fantastic. We met with Kyle who helped us design our backyard project (firepit, seating wall, pavers on edge) and he was extremely enthusiastic about our vision and the look we were trying to accomplish in your backyard. Our project manager was Troy who always kept us updated on how the project was moving forward and even made sure he was 100% satisfied with the finished project before we completed our final walk through. The workmanship is high quality and we know we'll be enjoying our backyard space for many years to come. We would definitely recommend this company to our friends and would use them again in the future should we have any additional projects.
    - Sarah T.
  • A
    The Gas Connection, Inc.
    Doug Londen from The Gas Connection was punctual, courteous, and professional throughout. He really knows his business and explained things well, particularly when he consulted me about decisions that needed to be made about the job. The job was done in four hours, which seemed pretty quick for three gas fireplaces and the problems that he found. I had another company come out and give an evaluation and an estimate. The evaluation by the other company was not only incorrect, but the estimate was for almost three times what The Gas Connection charged!
    - Charles S.
  • F
    Applewood Plumbing Heating & Electric
    Applewood estimated that it would cost $2350 to get all three fireplaces running properly. Their estimate recommended that all three fireplaces should get and quot;properand quot; milivolt fireplace switches to be installed at $363 each, and that the pilot assembly should be cleaned for $247 each. Their estimate also stated that one of the fireplace's thermopile and thermocouple should be replaced. The cost to repair the thermopile and thermocouple, along with the cleaning was estimated to be $768. This seemed outrageously high to me, and I wasn't completely convinced of the technician's expertise. I had The Gas Connection come out and work on the fireplaces instead. The Gas Connection's price for cleaning the three fireplaces was about $279 -- $179 for the first one and about $100 for the other two -- compared to $741 for Applewood. The Gas Connection found that all three ordinary (not milivolt) wall switches worked, though one of them worked sluggishly and was replaced for $9, plus a few minutes labor. The thing is, ordinary wall switches work fine, though they need to be replaced from time to time. These ordinary wall switches can be purchased for a few dollars and replaced by anyone with a screwdriver and a pair of pliers. This is compared to $363 that Applewood would have charged, for a part available on the internet for about $20-30. And, Applewood's diagnosis was incorrect in other respects. On one of the fireplaces, Applewood said that the thermopile and thermocouple needed to be replaced. But, according to The Gas Connection, the thermocouple, valve, and pilot tubes needed to be replaced. The valve was not up to spec, and wasn't functional anyway. The Gas Connection did all of the work for $830 -- about a third of Applewood's estimate. So, in summary, I was not happy with Applewood because of the outrageously high estimate for switches that weren't even needed, the misdiagnosis of parts that needed to be replaced, and the high cost of cleaning the pilot assemblies. I have also had electrical work done by Applewood, though, which was done professionally and for a reasonable cost. Perhaps the problem is that Applewood's expertise is in heating and electrical, and that they should stay away from gas fireplaces.
    - Charles S.
  • F
    I called to get a quote on installation of a remote control (that I had purchased) for my Brand new home's fireplace. He told me that the remotes do not work well for the Brand. He went on to say that it was a builder home and since it was almost a year since install, it was likely installed incorrectly and filthy from construction dirt. We have lived in the home for three months and it was empty before this. At this point he suggested a cleaning for $150 so he could make sure it was installed properly and ready for the remote. Really? I was not born yesterday. Do not go near this rip off artist. It was a total scam. He would not even come out and take a look to give me an estimate. Any decent contractor will at least examine the system before trying to bill.
    - Michael R.
  • A
    Custom Heating, Plumbing, Air Conditioning, and Electrical Services, LLC
    It was great. It wasn't a big purchase. The tune-up was great. He came a week later after I purchased a big deal. The technician was very knowledgeable and he was very helpful. He recommended some things that we would do in the future. It wasn't necessary to do at that time. It was really good.
    - Michael M.
  • A
    Custom Heating, Plumbing, Air Conditioning, and Electrical Services, LLC
    Benny was professional, polite and thorough. We have our fireplace cleaned and inspected annually and this Angie's List deal was extremely affordable. The glass on the fireplace gets unattractively cloudy and Benny cleaned it completely so that it looks great. He vacuumed out the insides,  inspected all components and ensured its proper function. He also inspected our furnace and made recommendations for (eventual) replacement. Benny arrived on time and was polite and easy to deal with, a very nice guy. WE HIGHLY RECOMMEND BENNY AT CUSTOM HEATING AND AIR.
    - Cathy H.
  • A
    Fire Fox Gas Fireplace Service LLC
    Ron was punctual, professional and detailed.  He confirmed the appointment the day before and was right on time. He explained the service and costs up front and did what he said he would do. I highly recommend his services. 
    - Toby S.
  • A
    Tri-Town Plumbing & Heating
    Our gas fireplace hasn't been working since last winter and we really, really missed it!! We did not want to go another winter without it. Jeremy took a look at it and puzzled out the problem. He was able to find the part in a couple of days (at less than half the price I could find on my own) and installed it right away. I was thrilled! I went to a fireplace store to look around and was told that replacing the unit would cost several thousand dollars so to fix this instead of replacing it was wonderful! And, it looks and works even better than it ever did before. When he was done with this, he went downstairs and fixed our leaky toilet in a matter of minutes. I would highly recommend Jeremy and Tri Town Plumbing for your plumbing and heating needs.
    - Sheree S.
  • C
    Cleaning was very thorough, but it took almost 3 weeks to receive and get parts installed. Switch was left on after first trip. Between the two trips, the fireplace started up on its own in the middle of the night, but would not start up again after turned off until new valve was installed.
    - WALTER M.
  • A
    Custom Heating, Plumbing, Air Conditioning, and Electrical Services, LLC
    Guy called ahead to advise me of his arrival time, was there promptly, did a thorough job and even brought his own boot covers.  I will call Custom H&A again.
    - Tim L.
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Fireplace Contractors in Erie

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