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Chimney & Fireplace reviews in Elbert

  • A
    Rays Chimney Service Plus
     My basement Whitfield pellet stove auger motor seemed to be on, but the auger would not turn (and so no pellets would feed into the stove).  I left a message for Ray's Chimney Service Plus at 10 pm on Thursday evening. Ray called back Friday morning, and a gentleman arrived to work on my stove at noon on Friday (unfortunately I do not remember his first name). He checked the stove, checked the auger motor, and replaced the auger motor. He tested the stove after the repair and it works well. I very much appreciate the fast service since it had snowed the night before and the weather was cold.  I understand that I was fortunate that they were not too busy to see me so soon, and they were willing to make a long drive in the cold rather than start their weekend early. :-) Having the pellet stove working again is very nice on this cold day.

    I also have a Quadrafire pellet stove in the upstairs of the house. In response to his query regarding which stove I liked best, I explained that the Quadrafire did not reliably start. At times, it would flame-on but would not feed pellets, and so the fire would die. He explained that the pellet feed may need to be adjusted so the initial fire would be hot enough to signal the thermal sensor to feed pellets, thus ensuring the stove remained on. After installing the auger motor in the Whitfield, he removed the pellets from the Quadrafire, demonstrated how to adjust the pellet feed, adjusted it, and tested the stove, and adjusted it again. It worked fine after the adjustment. He then explained that I would need to play with the feed rate until it would feed properly to maintain the fire when starting without having a fire that was too big.There was no extra charge for this pellet feed lesson and demonstration. I am very happy to have a solution to the unreliability of the Quadrafire's starting procedure.

    I live several miles out of Colorado Springs; the labor/service call was $105 and the motor was $181.95 with $15 in tax

    I have used Ray's Chimney Service Plus for several years now, for repair, for maintenance, and for chimney cleaning, as well as for a source of high quality pellets. I heartily recommend them.

    - Laura L.
  • A
    Parkey���s Heating Plumbing & Air Conditioning
    The service guy showed u p on time. He checked the furnace and checked the carbon monoxide levels, changed the filter, talked to me about furnace and when it might need replacing. I thought it went well. He even advised me about ductwork in the basement.
    - nancy r.
  • F
    High Altitude Heating and Air
    The techs did not recognize a log lighter. Nice but their real lack of knowledge is dangerous.
    - Hasker D.
  • A
    Dr Soot Chimney Sweep Inc
    unknown
    - Bridget B.
  • A
    The Fireplace Doctor Inc
    unknown
    - Gary O.
  • A
    Rays Chimney Service Plus
    .
    - Roger M.
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Chimney And Fireplace Contractors in Elbert

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