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Moving reviews in Eagle

Real People ~ Real Reviews ~ Real Results

  • I would definitely use Polous Moving again for a local move. Pete is a great guy, very professional, with a great manner. Also his guys were really punctual, efficient, and professional.We used them to move from Monterey CA, to Eagle CO.  The only problem with using them for an inter-state move, is that  they hook up with another company to do it. So while Polous did a great job, the larger company was running really behind. Our things arrived 11 days after my request date, and 5 days after the end of the delivery spread. Once here, the driver and his assistant were great, and the delay was not their fault. It seemed like the communication was not great between Polous and American Red Ball moving companies, and I really think that Pete Polous went out of his way to find out what was going on with American Red Ball, but that they (ARB) weren't very efficient.
    Having said all that, please take into consideration, that we moved during the busy season, and also, Pete Polous did not have a lot of warning from us. Everything happened really quickly at the end there.
    I hope this was helpful.

    Cheers, Emma O
    - Emma O.
  • I arranged for him to have the go deliver to American Moving and Storage. He refused to deliver. He did not show up at the appointed time. When he did show up, he claimed the company had been trying to contact me. I called MBM Moving, the operations manager thought, that the delivery had been handled. They then sent me a credit slip. I was disputing the charges, so they requested certified funds. I did not have these. I arranged the move to be paid on credit card. I contacted the broker and they contacted MBM and worked something out, so they would accept the CC payment. The main issue was the drive. He wasted everyones time for two days. Even after the payment was made, he still refused to deliver. He was unbelieveably obstinate. He eventually relented only after costing me considerable money. I had to pay American Moving and Storage for three men and 7 hours for waiting on the delivery.
    - Nancy R.
  • They informed me that the driver would not be there until Monday (as of approximately 6PM). I called United States Van Lines, which had someone there. They let me know that I had signed paperwork for a pick up variance of 9th-10th, and that there was nothing I could do. The gentleman called me at 7:15 Monday to tell me he would be there about 8:30. He then called me back to let me know it would be 9:30 since he had some paperwork he had to do at the truck stop. He then called back and told me the truck was stuck at the truck stop. He finally showed up at 11:30 and had to call to get people to help him with the shipment. He finished at 8:00 that evening. During that time I found out he had no intention of going directly to Colorado, and that he was going to be waiting on another shipment out of Albuquerque. I told him I had to go to Kansas to start my new job, but that I would be able to drive back the following weekend for a Sunday Delivery. He asked me how far my home was from the Keystone Ski area because he wanted to go snowboarding while out there. I spoke with him from work on Friday, late afternoon, and he assured me he could be there on Sunday. He called me later on Friday 10 minutes before six that he could not do that, as he could not get anyone to help him deliver the shipment Sunday. He said he would be there first thing Monday morning and that I would be unpacked by noon. I told him this would not work. I let him know I could not be there as I have to be back to work on Tuesday. He let me know that he would get back to me on Saturday to figure out if it can be put in storage. I called another moving company to get the furniture stored as I had not heard back. I haven't heard back, my things are supposed to be there this morning. When they came to pick up the furniture they asked me to sign paperwork that would insure the shipment for 60 cents per pound per item. They had not offered me additional insurance, and told me that since the driver was there it was impossible to buy more insurance for my higher ticket items. These included 2 pieces of sculpture valued at $14,000 per. The final estimate of the weight was 9,000 pounds, exact weight 9,900 (this was the second estimate). MBM Moving Systems LLC is who they hired to actually do the move.
    - Nancy R.
  • unknown
    - Tara S.
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Moving Companies in Eagle

Companies below are listed in alphabetical order.

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    U
  • U-Haul

    2949 North Ave
    Grand Junction, CO
  • U-HAUL CO

    918 SIDNEY AVE
    Sterling, CO