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Find Top-Rated Durango Auto Repair Shops

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Auto Repair reviews in Durango

  • D
    They performed $547.0 of service that I did not ask for. I complained but I couldn't get my car back unless I paid. So they took $50 off. I think the Behavior is unethical and illegal. But they had me. I will was having the service done right before I had to leave town, so I just had to go with it.
    - Juli R.
  • D
    Although I gave a detailed description of the symptoms the car was having to the tow driver and was assured by Paul he had run a full diagnostic and repaired the issue, ('car would run better than ever!'), the same issue remained. I took the car back, had to hunt down Paul via phone for 3 days as he would not return my calls and was then told he wanted and ADDITIONAL $216.00 on top of the $698.50 already paid! When I told him this was not an option he yelled at me to come my car and hung up on me! Do Not Take Your Car Here! YOU WILL BE CHEATED!
    - Lesha P.
  • F
    The mechanic said that the car's computer system will reset itself after the car is started about ten times. Not only did the warning lights stay on, ALL the warning lights came on and stayed on after approximately two weeks after the service.

    Finally, I was able to secure a ride while the car needed to be back in the shop to actually fix the problem. I told them when I scheduled the appointment that I didn't feel that I should pay again since the problem was not fixed the first time around. When I arrived at the scheduled appointment to drop the car off, a man followed me into to building and proceeded to harangue me about not giving them "permission" to conduct certain tests on my car the last time I had it in, which is not only untrue, he wasn't making any sense about never fixing the problem from the start. It was obvious that he had no interest conducting himself professionally in delivering good customer service, but rather fault me with that the problem was never repaired.  Even the secretary was cringing.  He is the owner and his name is Scott. He has other dismal reviews on other sites. Needless to say, I collected my things and left. Very upsetting to be treated with this extreme rudeness. I have no earthly idea how this man stays in business. This is not the last that he hears from me.
    - Cheri R.
  • A
    My car was fixed on time and the price was even a little lower than the original estimate.  The garage is clean and Dale is a great mechanic.  They even gave me a ride to work.  I will be back.
    - Laura d.
  • C
    They (thankfully) accepted the car--it had to be towed in from about 30 miles and I had to rent a car. Of course this all happened late Saturday afternoon. I was grateful they accepted the car and said they would fix it. They said the timing belt took out all of the valves and it would cost more than the first estimate. It took about a week to 10 days. I am an optimist and was grateful to have found a trustworthy shop to aid me in my unfortunate situation.  Now, almost 2 years down the road I have found that they did not use quality parts. Just last week the thermostat quit working correctly because it was not a Subaru part. When I first got the car back I notice the oil stick had been bent. There were some screws missing in the engine. Now my car burns a lot of oil. I feel that they did the job but probably not with the quality and care that would have been given a "local" person.
    - J T.
  • F
    I asked the owner if we could discuss the ten thousand dollar bill, the fact that I broke down after the fourth repair on my way to Denver to trade the car in, and my expenses for the last two breakdowns after the car was 'fixed.' He said they hated problems and would make it right. That was three months ago. Forced to file suit in small claims court.
    - Christian H.
  • A
    They were excellent. They're very professional. They did what they said they were going to do. We've been using them for a few years. They're honest. They've always done what they say they're going to do. They're also friendly and professional.
    - Debbi M.
  • F
    Had vehicle towed to Bolton on 6/11/14. After numerous phone calls the work was finally completed on 6/27/14 leaving us without use of the vehicle for 16 days. We left town on July 17 and did not drive the vehicle again until August 28. Since then the door panel where the window was fixed is getting looser and looser and it is difficult to close the door properly. The window seems to be having the same problem it did when we brought it in for repair. We hesitate to bring it back to Bolton for fear of being without a vehicle again for over 2 weeks.
    - Anita M.
  • A
    Welcomed by friendly staff and the greeter dog Ted. Waiting room was clean and comfortable with popcorn and beverages.
    Being a women, I did not feel pressured or uncomfortable when they came and talked with me about my car.
    Received a free car wash which did a great job. And a flower on my dashboard!
    GREAT experience, I will be back and recommend to everyone.
    - Debbi M.
  • A
    After the Ford dealership told us it would be next week before they could work on our RV we found Charvat's.  They were able to fix our RV that afternoon for only $67 and threw in a new pair of wiper blades besides.  They were so nice and professional.  Would highly recommend using them for any automobile electrical issues. 
    - Anita M.
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Auto Repair Shops in Durango

Companies below are listed in alphabetical order.

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