Woodruff Property Management

Founded 2009 • Angie's List since February 2010

B Rated | 15 Reviews

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Description

J. Andrew Woodruff Why Woodruff Property Management is Better: "We Don't Charge a Dime Until the Lease is Signed." We don't charge any up front fees. Not even a "Non-Refundable Set-Up Fee". If we don't preform, you don't pay. There are no "hidden fees" in our contracts. Tenant Quality Assurance Guarantee: We are so confident in our Tenant Qualification Process that, if we have to evict a tenant we qualified and moved into a property we manage, we will pay for the eviction and find a new tenant. This is a FREE service, not an "Eviction Protection Plan". We advertise your property more extensively than our competition. Over 85% of renters now find their next home online. We post your property to over 200 websites and 150 media sites. More advertising means less time on market and more money in your pocket. We show properties from 9 am to 9 pm 7 days a week... when the tenant prospects need to see the rentals. Our competition shows during normal business hours. We are Green - 98% paperless. All our contracts, leases, and documents are signed digitally. Tenant and Owner On-line Portals allow 24/7 access to all invoices, documents, statements, reports, and financials. We are Real Estate Brokers. We are trained professionals who know how to negotiate and facilitate the rental process. We will get the highest possible rent for you, and, as an added bonus, you get the benefit of our years of real estate experience and accumulated knowledge. We don't Nickel and Dime you on Maintenance. We ask for approval on all work orders so you don't get surprised when you receive your statement. We don't have an in-house maintenance staff that we pay $15 per hour and bill out at $50 per hour. Rather, we use our buying power to get discounts of 10-50% from our Preferred Vendors... and pass that savings directly on to you. We don't have hazy language in our contracts that allow us to mark up any invoice for any amount at our discretion. We get your money to you fast. We use ACH direct deposit to collect rent and pay our owners so we can pay you up to 10 days faster than our competition... in time for you mortgage payment. We don't start you out a month behind on paying your mortgage. We do not work with Public Assistance. Even though it may be easier to place a Section 8 tenant in your residence, we go the extra mile and find fully qualified tenants who makes 3x the rental amount. Our tenants can truly afford to live in your rental and they protect is as if it were their own since they have "skin in the game". We offer Leasing Only service for those who don't need Property Management. Average TIme to Rent: 19 days. National Average: 34 days. We also maintain a Tenant Wait List: We may already have a tenant who is looking for a property just like yours. Responsiveness: We answer / return 99.2% of our phone calls. The National Average is only 60% returned / answered calls. Our voicemail will never say: "We will get back to you within 48 hours.". Our Reputation is Everything to us: We have Zero complaints with the BBB (the BBB tells us we are the only property management firm in Colorado with zero complaints), and Zero complaints with the Real Estate Commission. We only charge our tenants the application fee. We have a fiduciary responsibility to our property owners to get them the best tenant possible. One of our competitors charges their tenants an additional fee of $200 upon lease signing. We do not. We gratefully accept good tenants. We Are Essentially FREE: All of our fees can be written off against income at tax time. A note from Andrew Woodruff: "Service is the key to this industry. We bend-over backwards for our clients. We will always be the most responsive, client oriented, technologically advanced property management firm in the country. That is our goal. That is our promise." Please see our website for more details on our property management, leasing, and real estate services....

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A few reviews for this pro…

F

RATED

12/03/2017

Terrible. Worst customer experience ever. Sarah Snead lied to get sale. And now the company refuses to respond to me or fix any problems. From the other reviews I seen this seems to be a recurring problem with this company.

DESCRIPTION OF WORK
Find a rental property

CATEGORY property management

SERVICE PROVIDER RESPONSE

We were hired initially to lease the premises. The owner had such a problem dealing with Mr. [Member Name Removed] and getting him to pay his rent that she hired us as her agent and property manager. Mr. [Member Name Removed] continues to refuse to pay his rent. When I last spoke with him he was so rude that I requested that we only communicate in writing. His last email to me said that I was hara...
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RATED

08/02/2016

Woodruff, specifically Troy, was prompt, professional, VERY responsive to all questions and concerns.  I wanted to put a time limit on the listing and he agreed.  I love that all of the contact can be done through their web interface: payments, maintenance, lease signing, all documentation is done electronically.  SO EFFICIENT and easy! And the listing was beautiful!  Made me think that I wanted t...

DESCRIPTION OF WORK
After engaging another property management service and waiting 7 weeks for them to find a renter (in Denver's HOT rental market!!) with no solution.  I engaged Woodruff and worked with Troy Herman.  I signed up in one day, did all of my paperwork electronically, and he had a lease for me within the week.  BRILLIANT!  Thank you Troy!  I was incredibly stressed at the thought of having to come up with another mortgage payment and no renter.

CATEGORY property management

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RATED

03/03/2014

I have an investment property in Denver but I live in Connecticut so when my current tenants informed me they were moving out I had to scramble to find a Property Management service.  I found Woodruff Property Management on Angie's List and their reviews were great so I figured I'd give them a shot.  I called and worked with Geoff.  I handed the property over to him just 2 weeks before it was goin...

DESCRIPTION OF WORK
Property Management Service.      

CATEGORY real estate agents,property management

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RATED

01/08/2014

They arranged for repairs to be done and find renters for condo quickly.

DESCRIPTION OF WORK
Provide Property Management for condo in Colorado.

CATEGORY property management

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RATED

05/09/2013

I contacted Woodruff Property Management after finding them here on Angie's list. I scheduled a time for Troy to come out and provide me with an estimate. Troy showed up on time and provided me a professional proposal complete with rent comparables and a partial list of other properties under his management. I was a little skeptical at first because of their upfront fees and the monthly costs when...

DESCRIPTION OF WORK
Rented out my home and took over the management of our other property.

CATEGORY property management

Services Offered

Property Management, Leasing, Tenant Placement, Real Estate.

Services Not Offered

HOA Management, Commercial Management, nor do we manage apartment buildings over 8 units. We specialize in single family homes with a value over $300,000.

General Information
Free Estimates
Yes
Payment Options
MasterCard, American Express, Discover, Check, Visa
Senior Discount
No
Emergency Service
Yes
Warranties
No