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Sears Appliance Repair

Founded 1956 • Angie's List since July 2016

B Rated | 73 Reviews

Description

Sears Home Services is America’s #1 appliance services provider. Our thousands of experts based throughout the U.S. deliver guaranteed quality and workmanship. We work on most makes and models whether they were purchased at Sears or not. We take care of your house so you can enjoy your home. Only Sears offers 3 unique ways to save on appliance repairs! 1. Standard Repair Service + 90 Day Guarantee • Cost is provided after technician diagnoses the problem • 90 day guarantee on parts and labor* 2. Flat Repair Cost + Extended Repair Coverage • $249.99 or $299.99 pre-set price (depending on type of appliance) • 1 year of coverage up to $500 for any additional repairs (includes parts)** 3. Flat Repair Cost + Multiple Appliance Coverage • $129.99 for your initial repair with purchase of Home Warranty Appliance Plan • 1 year of repair coverage for up to 10 appliances with 11 subsequent monthly payments of $49.99*** Book your appointment with a Sears expert technician today! * 90 Day Guarantee: The limited warranty provides that if within 90 days from the date of your Sears in-home repair your appliance fails to operate for reasons related to the original repair service when used normally in accordance with manufacturer guidelines, we will replace any parts that failed due to defects in the material or workmanship and perform any labor related to the original repair free of charge. Excludes damage caused due to service provided by any party other than Sears. This warranty gives you specific legal rights, and you may have other rights that vary by state. ** Appliance must be less than 10 years old to qualify for Service Smart Agreement. Covers up to $500 in parts and labor. Limitations apply. *** Limitations apply” ...

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Verified Reviews

A few reviews for this pro…

F

RATED

04/02/2018

I made an appointment and they gave me a 4 hour window. I took the day off from work to meet them. The technician did not arrive within the 4 hour window. They called me to reschedule and the soonest they could accommodate me was two weeks later. Complete waste of time and no respect for their customers.

DESCRIPTION OF WORK
Needed a repair to clothes dryer

CATEGORY appliance repair

D

RATED

02/27/2018

Paid $200to have this"known problem" with the 1 year old fridge repaired and it still doesn't work. Will have to call them to come back again with maybe a different tech? We shouldn't have gotten a Kenmore

DESCRIPTION OF WORK
Kenmore fridge ice maker repair

CATEGORY appliance repair

A

RATED

02/26/2018

I went perfect. now the freezer closes with a touch of a finger and we used to have to lift it up and shove!!!!

DESCRIPTION OF WORK
Freezer was in need of a missing screw on the door and the tray in the Freezer was without both sets of wheels and we had parts that came off and he showed us where they went and how to put them on. The he ordered us a new tray for the freezer.

CATEGORY appliance repair,small appliance repair

F

RATED

02/12/2018

The technician arrive for the diagnostic appointment and said we needed a new seal to stop the leaking. We trusted his advice and went ahead with the replacement and paid for it. We ran the dishwasher the next day and it leaked again in the exact same spot. We immediately called to advise them of the incorrect diagnosis. Sears sent the same technician again. The tech said he made an incorrect diag...

DESCRIPTION OF WORK
We needed our dishwasher repaired as it was leaking on our wood flooring.

CATEGORY appliance repair

D

RATED

02/08/2018

While the initial result was somewhat promising.... the repair ended up being a complete fail. Icemaker still does not work properly. The customer experience with the Sears web site and their call center leaves a great deal to be desired. Their systems / web site is clunky and their call center and associated processes are something out of the late 1980's. If you are looking for appliance repair -...

DESCRIPTION OF WORK
Repairs on my refrigerator icemaker.

CATEGORY appliance repair

Services Offered

Appliance repair - cook tops, microwaves, dishwashers, double ovens, dryers, freezers, garbage disposals, gas grills, ice makers, ranges, range hoods, refrigerators, ovens, stacked laundry, trash compactors & washers.

Services Not Offered

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General Information
Free Estimates
No
Payment Options
American Express, Check, Discover, MasterCard, Visa
Senior Discount
No
Emergency Service
No
Warranties
Yes