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Professional Work reviews in Crestone

  • F
    Qenu World LLC
    QenuWorld LLC is a website development company. I gave them a $635 deposit to build build a website for the business I started, since I got laid off from my job. I gave them detailed instructions as to what I wanted in a website including layout, colors, look & feel: both verbally and in writing. During 4 weeks of me calling them & emailing them on an almost daily basis, they provided several website general layout templates (ie. that which you can download from the internet in about 5mins.) that COMPLETELY disregarded ALL of my input as to what I wanted in a website (ex. like asking for wood flooring for a kitchen and being shown tiles samples). AND, they posted all of these unprofessional templates live on the internet with my business name, including text saying 'blah blah blah' instead of the industry standard of using Latin text. I told them that they were not providing ANYTHING of what I asked for, as well as they were proceeding extremely unprofessionally: missing deadlines, not providing promised phone call updates, making the unapproved website templates live on the internet, etc. I told them I want to end our business relationship and wanted my deposit back. They refused. I disputed my $635 deposit with my credit card company: my credit card company found in favor of myself and credited my card for the $635. At this time I asked Qenu World for my $10 domian name: they refused. I found a reputable website development company, and got my website built under another domain name. Then, my credit card company overturned their decision based on misleading documentation that QenuWorld sent them. I proceeded to provide my credit card company with detailed information showing that QenuWorld, LLC provided NOTHING on the contract (ie. NO domain name, NO website hosting service, NO standard website design, NO Paypal site integration, NO email setup/contact form, NO site training and programs). My credit card company found in favor of QenuWorld because I 'signed a contract' even though NO services were provided. Please Note: All along Qenu World said they wanted to work this out with me, BUT continued to miss teleconference appointments without notice, continued to take 8-14 days to respond to email, and continued NOT to provide ANY of my detailed input for the general website layout. I am presently pursuing legal avenues for both the situation with Qenu World, as well as with my credit card company. I am taking the time to post this report so NO ONE ELSE will pay money for NO services provided.
    - Kim C.
  • A
    MasterDrive of Denver
    unknown
    - Suzette O.
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Professional Services in Crestone

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