Troubleshot old wiring, corrected improper connections, wired new outlet.
I was attempting to add an additional electrical outlet in my living room. In the process, I uncovered some wiring that made no sense and, during my work, the old outlet lost power. I called Altitude Electric and the person who answered the phone professionally attempted to problem solve the issue with me, which could have saved me the cost of the service. Unfortunately, we couldn't solve the problem on the phone, so I scheduled for service the next day. Brian came out on time and after a thorough investigation, uncovered the problem with the old wiring and fixed it. In the course of his troubleshooting, he found that I had caused the outlet to lose power. He graciously did not make fun of me, fixed that problem, and installed a new outlet.