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Septic Tank Cleaning reviews in Colorado Springs

  • A
    Arrowhead Septic
    I ended up paying less than the price quoted because my tank was smaller than I thought, so it was honest of them, good for me, and less than the last service I used which seemed to randomly price pumping. They also informed me of repair work needed, and referred me to someone who could deal with the issue. Excellent service!
    - Kim H.
  • F
    Arrowhead Septic

    If nothing bad happens, this is a good company.  If something goes wrong, you are on your own.

    On June 16, 2016, Arrowhead Septic came to my house to pump out my septic tank.  I called them the week before to schedule. This company has come to my house several times to service my septic tank over the years.  The driver showed up, and I walked him around to the back yard where the access to the septic system is.  We walked it together and he said it looked fine.  I went back in the house and later noticed that the truck was stuck in the back yard.  The driver was sitting in his truck, so I went out to talk to him to see what was happening.  He said the truck was heavy with a prior service and got stuck.  He told me that another truck was going to come and empty out his truck.  I went back inside and noticed that the driver was trying to get unstuck.  He did this by gunning the truck.  He was just making matters worse.  The truck was just digging a hole with the wheels.  I went back out and he said that a tow truck had been called.    He tried numerous time to get his truck out but failed each time.  Eventually another truck came and pumped out his truck.  A tow truck then showed up and got the truck out.  It left the yard with deep holes and the grass torn up.  I called the company and told the person answering the phones that my yard was left in an unacceptable condition.  She told me that Max would call me back.  Max did call me back.  I told him the yard needed to be fixed.  He proceeded to tell me that, he would fix the yard if I paid his tow truck bill.  He than told me that it was my fault that the truck got stuck.  He said, I should of never called them this time of year with all the rains that we had.  I should of waited until August or winter.  I told him that his company sent me a reminder card and that when I made the appointment, no one told me to wait.  The driver never told me the ground was too soft when I showed him the access.  He said that I should of known better.  

    I am not a septic tank driver or specialist.  I don���t know what these trucks can or can not do.  We have never had a problem with this before.  Arrowhead Septic has pumped the tank in the month of June before.  I have never been treated so rudely by a business before.  Customer service is not this companies strength.  If you want your septic tank pumped and nothing goes wrong, you will have a positive experience.  Beware if there is a problem, poop will happen.


    - Kimberly K.
  • A
    Mr. Rooter Plumbing of Colorado Springs
    Doug Johnson was the technician that performed the services.  He was patient, professional, took the necessary time to do the job right, waited while we obtained permission from the homeowner to remove the toilet in order to scope the line, then explained in detail his findings while also answering my questions and concerns.  I would highly recommend this company to anyone purchasing a home. 
    - Trascey J.
  • F
    Arrowhead Septic
    I sent then an email asking for a price to pump out two septic tanks.  Get an email back with prices on INSTALLING two septic tanks.  I responded that I was only looking for a price to pump two tanks I got a nasty email response.  Don't believe all the ratings for them on Angie's List.  Do an internet search and you will find several negative reviews about customers being overcharged.
    - David C.
  • A
    Advantage Sewer Drain Plumbing
    Since the service call, we have not had any issues with the lines backing up.  We will need additional septic work, but that will be another company.  Several days after the service call, Sean e-mailed us a link to YouTube so we would have the video to show the Septic System company that will be coming out next month.
    They were extremely professional, knowledgeable and most of all friendly.  They cleaned up prior to leaving and made sure we understood all the issues they had found.  We highly recommend them to anyone.  We intend to use their plumbing services in the future for the remodel we are going to undertake.
    - Kuma D.
  • A
    Arrowhead Septic
    Arrived on time as scheduled.  Very professional.    I've had this done a number of times by other providers.  Arrowhead was more professional then the others.  The guy that did the work was Tom.  He explained all steps of the process and how the system works.

    - Kurt O.
  • D
    Absolute Septic
    Job was do to be complete Dec 30th, then it was Jan 7th. The system didn't get installed for another few weeks. The communication was terrible. I understand weather and other items but that needs to be communicated.
    - Bryan V.
  • A
    DMC Sewer and Water Repair
    They did an excellent job in the decommissioning of the old septic tank and installation of the new. They quoted me a price and stuck to it even when they had to dig down through bedrock.  I would certainly use them again.
    - Eric S.
  • A
    Arrowhead Septic
    WE CALLED ON THURS. AND THEY CAME ON FRI. THE TANK WAS FULL. THE MAN HAD TO WORK REALLY HARD TO GET IT CLEANED OUT. HE DID AN EXCELLENT JOB OF CLEANING THE SEPTIC TANK .THE MAN  WAS  REALLY NICE AND HELPFUL.  HE GAVE USEFUL INFORMATION ON HOW TO TAKE CARE OF THE SEPTIC TANK.
    IT WAS PUT IN WHEN THE HOUSE WAS BUILD IN 2006 AND WAS NEVER CLEANED OUT. I HIGHLY RECOMMEND ARROWHEAD SEPTIC FOR CLEANING YOUR SEPTIC TANK. MY NEIGHBOR ALSO USES ARROWHEAD AND SAID THEY DID A GOOD JOB.
    - Shirley D.
  • A
    Dawg Gone Home Repair & Improvement LLC
    First of all, the guys showed up on less than 24 hours notice to help us get access to our septic tank. It needed to be pumped out. As agreed, they returned later to repair the wall and relocate it. We also had them build a new bed elsewhere on the property. We were very pleased to see the very reasonable price Dawg Gone charged. They could have gouged us for responding so quickly to our original call. But they didn't. Finding matching block was not very easy but Mark persevered and got it. We now have easy access to the septic tank through the concrete risers Dawg Gone put in. The original retaining wall was move to miss them. We also have a nice new bed. All this on a very timely basis at a very fair price.
    Our first job with Dawg Gone was to install a chain link fence and block wall along our property line. This went smoothly as well.  It was clear from their performance on that job that Mark at Dawg Gone is committed to delivering a quality product with the best in customer service.
    I would call Mark and Wes at Dawg Gone again and welcome them to the job.
    - Maxine G.
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Septic Tank Services in Colorado Springs

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